Agentic AI QA Lead for Live Workflows

Create Synergies Inc.; Taguig; On-site; PHP 650,000 - 950,000; Full time

Job summary

Create Synergies Inc. in the Philippines seeks an Agentic AI Application Tester to lead QA for AI-powered workflows. Define evaluation strategies, build automated test harnesses, and monitor production health to improve safety, reliability, and performance of AI-enabled applications.

Work with engineering and privacy/compliance to ensure quality across the full lifecycle. Responsibilities include designing tests for agentic workflows, maintaining UI/API/end-to-end validation, and contributing to

Qualifications

• Minimum 3 years of experience in QA, test automation, or DevOps — or at least 2 years with direct, hands‑on experience testing AI or ML‑enabled systems
• Solid Python programming skills applied to test automation, evaluation harness development, and data analysis
• Strong attention to detail, with a focus on identifying issues that materially affect system reliability and user trust
• Ability to work effectively in an environment where tools, frameworks, and best practices are actively evolving
• Collaborative approach, with a track record of using evidence-based findings to inform product and engineering decisions

Responsibilities

• Own the definition and execution of testing and quality assurance strategies for AI-enabled workflows
• Continuously evaluate and monitor system behavior in live production environments
• Support auditability, risk management, and ongoing quality improvement initiatives across the organization
• Design and build automated evaluation harnesses to measure agent performance across key dimensions, including output hallucination rates, tool misuse, policy adherence, and task completion rates
• Create and maintain runbooks for recurring failure modes and actively contribute to incident response processes
• Design and maintain dashboards and quality reports that surface meaningful metrics and trends for engineering teams and business stakeholders

Skills

QA Automation

Python

Playwright

Data analysis

Attention to detail

Collaborative

Tools

Playwright

Pytest

Prometheus

Grafana

SQL

Job description

Create Synergies Inc. in the Philippines seeks an Agentic AI Application Tester to lead QA for AI-powered workflows. Define evaluation strategies, build automated test harnesses, and monitor production health to improve safety, reliability, and performance of AI-enabled applications.

Work with engineering and privacy/compliance to ensure quality across the full lifecycle. Responsibilities include designing tests for agentic workflows, maintaining UI/API/end-to-end validation, and contributing to