Aftersales Leader: Service & Parts Operations

ElenJ Consulting Company Corp.; Mandaluyong; Vor Ort; PHP 446.400 - 669.600; Vollzeit

Zusammenfassung

A leading automotive consulting firm is seeking an experienced Aftersales Manager in Mandaluyong, Philippines. This role involves overseeing the aftersales operations of a dealership and managing personnel to achieve KPIs and ensure excellent customer service standards. The ideal candidate should have a degree in Engineering or Automotive, with at least 5 years of experience in aftersales operations and prominent managerial exposure. Strong communication and planning skills are essential for success in this role.

Qualifikationen

• Minimum of 5 years experience in handling aftersales operations in a car dealership.
• At least 2 years in a supervisory or managerial role.
• Must be knowledgeable to drive a 4-wheel vehicle with a valid Driver’s license.

Aufgaben

• Oversee and manage aftersales operations of the dealership.
• Manage aftersales personnel to achieve targets and KPIs.
• Uphold dealership standards of customer service.

Kenntnisse

Excellent communication

Negotiation

Interpersonal skills

Strategic planning

Customer service

Ausbildung

Graduate of Engineering, Automotive or related courses

Jobbeschreibung

A leading automotive consulting firm is seeking an experienced Aftersales Manager in Mandaluyong, Philippines. This role involves overseeing the aftersales operations of a dealership and managing personnel to achieve KPIs and ensure excellent customer service standards. The ideal candidate should have a degree in Engineering or Automotive, with at least 5 years of experience in aftersales operations and prominent managerial exposure. Strong communication and planning skills are essential for success in this role.