After-Sales Support Specialist

Miranda HR; Philippines; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Life Insurance

Holiday gifts

Incentives

Job Training

Job summary

Miranda HR in Quezon City is seeking a customer service associate suitable for fresh graduates. This on-site role handles post-purchase inquiries, provides product information, and focuses on resolving issues promptly.

You will coordinate with other departments, maintain logs of interactions, and follow up to ensure customer satisfaction. Requirements include a high school diploma, fresh graduate or up to 2 years experience, strong communication and problem-solving skills, and a

Qualifications

• High School diploma or equivalent.
• Fresh graduate or up to 2 years experience.
• Strong communication skills.
• Problem-solving abilities.
• Customer-oriented attitude.
• Ability to work in a team environment.

Responsibilities

• Assist customers with inquiries post-purchase and provide product information.
• Resolve customer complaints and issues in a timely manner.
• Coordinate with other departments to ensure customer satisfaction.
• Maintain accurate records of customer interactions and transactions.
• Follow up with customers to ensure their needs are met.

Skills

Strong communication

Problem-solving

Education

High School diploma or equivalent

Job description

Miranda HR in Quezon City is seeking a customer service associate suitable for fresh graduates. This on-site role handles post-purchase inquiries, provides product information, and focuses on resolving issues promptly.

You will coordinate with other departments, maintain logs of interactions, and follow up to ensure customer satisfaction. Requirements include a high school diploma, fresh graduate or up to 2 years experience, strong communication and problem-solving skills, and a