Advanced Metering Infrastructure (AMI) Engineer

Washington Suburban Sanitary Commission; Laurel; On-site; PHP 6,676,927 - 11,368,783; Full time

Job summary

Washington Suburban Sanitary Commission (WSSC Water) seeks an AMI Engineer to lead design, deployment, and optimization of the AMI/meters network and data systems. You will coordinate with IT, operations, and customer service to ensure reliable metering and accurate billing.

You will develop documentation, support analytics, and ensure cybersecurity and regulatory compliance across the AMI stack, including MDM and C2M integrations.

Qualifications

• 7+ years of experience in software development or system integration with at least 3+ years in AMI/Oracle Utilities C2M/MDM.
• Hands-on experience with AMI platforms (Itron, Sensus, Landis+Gyr) preferred.
• Experience with Oracle SOA Suite, BPEL, and integration web services.
• Knowledge of ETL pipelines (SSIS, ADF, Informatica) or similar.
• Strong SQL and data modeling skills in Oracle/SQL Server.

Responsibilities

• Lead design, configuration, and implementation of AMI systems and network communications.
• Manage upgrades, expansions, and integration with Oracle C2M, SCADA, GIS, and asset systems.
• Develop system performance standards, reliability metrics, and maintenance protocols.
• Coordinate with IT and operations to resolve metering issues and optimize meter-to-cash.
• Ensure AMI cybersecurity policy compliance and data privacy standards.
• Provide training and mentorship to staff on AMI and C2M best practices.

Skills

Java

Groovy

Python

SQL/PLSQL

DevOps

CI/CD

Git

Azure DevOps

Kafka

Cybersecurity awareness

Data analytics

Problem solving

Communication

Education

Bachelor's degree in a relevant field

High School Diploma or equivalent

11+ years experience alternative path

Tools

OUAF

Oracle C2M

MDM

Oracle SOA Suite

BPEL

SOAP/REST

SSIS

Informatica

Kafka

Azure Service Bus

Job description

Advanced Metering Infrastructure (AMI) Engineer

Job Summary: The AMI Engineer is responsible for the planning, design, implementation, maintenance, and optimization of WSSC Water’s AMI system, including smart meters, communication networks, data management systems, and related infrastructure. This position ensures reliable, secure, and efficient metering operations that support accurate billing, operational efficiency, and enhanced customer service. The AMI Engineer serves as a technical expert in metering systems, network integration, and data analytics, and provides engineering support across multiple departments to ensure system performance and compliance with utility standards and cybersecurity requirements.

Key Responsibilities:

• Lead the design, configuration, and implementation of AMI systems, including water meters, endpoints, collectors, and network communications.
• Plan and manage AMI system upgrades, expansions, and integration with enterprise systems such as Oracle C2M, SCADA, GIS, and asset management platforms.
• Develop and maintain system performance standards, reliability metrics, and maintenance protocols for AMI components.
• Monitor network performance and troubleshoot communication or data transmission issues between field devices and head‑end systems.
• Coordinate with IT, field operations, and customer service teams to resolve metering issues and optimize meter‑to‑cash processes.
• Support data analytics initiatives related to consumption patterns, leak detection, and customer engagement.
• Ensure AMI systems comply with cybersecurity policies, data privacy standards, and relevant federal and state regulations.
• Evaluate new metering and communication technologies, participate in pilot programs, and provide technical recommendations.
• Develop technical documentation, including system drawings, standard operating procedures, and engineering reports.
• Provide training, technical guidance, and mentorship to operations and support staff involved in AMI deployment and maintenance.
• Perform detailed engineering analyses for AMI system design, network coverage, and capacity planning.
• Manage configuration and integration of AMI head‑end software and Meter Data Management (MDM) systems.
• Conduct root cause analysis of meter or network failures and implement corrective actions.
• Oversee vendor performance, contract compliance, and system warranty administration.
• Prepare and review specifications for metering equipment, communications hardware, and software systems.
• Participate in cross‑departmental committees and projects related to smart infrastructure and digital transformation.
• Design, develop, and maintain software integrations between AMI head‑end systems, Oracle C2M, and related enterprise applications.
• Build and support ETL processes, APIs, and automated workflows to facilitate accurate and timely meter data delivery.
• Implement SOAP and REST web services to connect AMI, C2M, and other enterprise systems.
• Collaborate with Enterprise Architects, DBAs, and Cybersecurity teams to ensure data security, compliance, and performance optimization.
• Analyze and resolve data discrepancies between AMI, MDMS, and C2M systems; develop automated monitoring and reconciliation tools.
• Participate in full software development lifecycle—requirements analysis, design, coding, testing, deployment, and maintenance.
• Support deployment automation, version control, and CI/CD pipelines for AMI integration releases.
• Document technical specifications, integration mappings, and operational procedures.
• Provide guidance and mentorship to junior developers and support personnel on AMI and C2M technical best practices.

Other Functions:

• Participate in AMI system upgrades, pilots, and performance improvement initiatives.
• Coordinate with vendors to resolve technical issues, review product updates, and plan enhancements.
• Support business stakeholders with ad‑hoc data requests, reporting, and troubleshooting.
• Contribute to strategic planning and roadmaps for AMI system evolution and smart water initiatives.
• Performs other related duties as assigned.

Required Knowledge, Skills, and Abilities:

• Strong understanding of AMI systems, MDMS, and Oracle C2M integration architecture and data flows.
• Proficiency in Java, Groovy, Python, or similar programming languages and frameworks and SQL/PLSQL for software and integration development.
• Hands‑on experience with Oracle Utilities Application Framework (OUAF), SOA Suite, and Web Services (SOAP/REST).
• Experience building and maintaining ETL pipelines (SSIS, ADF, Informatica, or custom frameworks).
• Knowledge of AMI communication networks, meter data validation, estimation, and editing (VEE).
• Strong skills in SQL, data modeling, and performance tuning with Oracle or SQL Server databases.
• Familiarity with DevOps, CI/CD pipelines, and version control (e.g., Git, Azure DevOps).
• Experience with enterprise integration platforms and message queues (e.g., Kafka, Azure Service Bus).
• Understanding of cybersecurity best practices, data governance, and compliance within utility environments.
• Strong problem‑solving, debugging, and analytical skills for large‑scale, data‑intensive systems.
• Excellent interpersonal and communication skills with the ability to collaborate across technical and functional teams.

Minimum Education and Experience Requirements:

• 7+ years of experience in software development or system integration, with at least 3+ years supporting AMI and Oracle Utilities C2M or MDM environments.
• Experience with one or more AMI platforms (Itron, Sensus, Landis+Gyr) preferred.
• Experience with Oracle SOA Suite, BPEL, and integration web services.
• Prior experience in the utility industry or enterprise metering/billing systems strongly preferred.
• Knowledge of Agile/Scrum methodologies and ITIL practices a plus.

Alternate Qualification Path:

• High School Diploma and equivalent.
• 11+ years of experience in software development or system integration, with at least 3+ years supporting AMI and Oracle Utilities C2M or MDM environments.
• Experience with one or more AMI platforms (Itron, Sensus, Landis+Gyr) preferred.
• Experience with Oracle SOA Suite, BPEL, and integration web services.
• Prior experience in the utility industry or enterprise metering/billing systems strongly preferred.
• Knowledge of Agile/Scrum methodologies and ITIL practices a plus.

Additional Requirements: Completion of the WSSC Water Financial Disclosure statement within 30 days of employment and annually thereafter.

Salary: $108,233 - $184,288

EEO Statement: WSSC Water is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex (including pregnancy and related conditions), gender identity or expression, sexual orientation, national origin, age, disability, genetic information, veteran status, marital status or any other characteristic protected by federal, state, or local law. We make employment decisions based on merit, qualifications, and business needs. Reasonable Accommodations: WSSC Water provides reasonable accommodations to qualified individuals with disabilities and to individuals with sincerely held religious beliefs, practices, and observances, in accordance with applicable law. Applicants who require assistance or an accommodation during the application or hiring process should contact us at [e-mail].