Admissions Consultant - Hybrid Start, Remote Flex

Eastvantage; Pasig; Hybrid; PHP 279,000 - 424,000; Full time

Job summary

Eastvantage in Metro Manila is seeking a dedicated Call Center Support - Admissions Consultant to guide prospective students through the admissions process. You will handle outbound calls, emails, SMS, and WhatsApp, maintaining high service levels and data accuracy while meeting performance targets in a fast-paced environment.

The role requires excellent spoken and written English, a can-do attitude, reliability, and strong teamwork.

Qualifications

• Excellent communication and interpersonal skills with strong spoken and written English.
• Positive, can-do attitude with initiative and problem-solving ability.
• Reliable, honest, and conscientious with high personal standards of achievement.
• Supportive and collaborative team player.
• Ability to multi-task, stay focused under pressure, and meet deadlines.
• Proficiency in Microsoft Office tools including Excel, Word, PowerPoint, and OneDrive.
• Strong time management and organizational skills.
• Sales and customer-service oriented with energetic and determined approach.

Responsibilities

• Achieve SLAs for outbound calls to prospective students to maximize engagement and conversations.
• Respond promptly and professionally to student inquiries via email, phone, SMS, and WhatsApp.
• Adhere to agreed service level commitments and quality standards.
• Ensure accurate data entry and maintain data integrity protocols.
• Perform other duties as required in line with the role and business needs.

Skills

Communication skills

English proficiency

Multi-tasking

Team player

Time management

Tools

Excel

Word

PowerPoint

OneDrive

Job description

Eastvantage in Metro Manila is seeking a dedicated Call Center Support - Admissions Consultant to guide prospective students through the admissions process. You will handle outbound calls, emails, SMS, and WhatsApp, maintaining high service levels and data accuracy while meeting performance targets in a fast-paced environment.

The role requires excellent spoken and written English, a can-do attitude, reliability, and strong teamwork.