Administrative Svcs Generalist I

LexisNexis Risk Solutions; Manila; Hybrid; PHP 446,000 - 670,000; Full time

Job summary

RELX is seeking a Service Delivery professional in the Philippines to ensure timely master data setup and amendments for suppliers, while aligning with P2P processes and SOX controls. The role involves collaboration with invoice processing teams and internal/external stakeholders to drive accurate payments.

The ideal candidate has a Bachelor's degree, strong English communication, and 1–2 years in BPO/shared services or related experience.

Qualifications

• Bachelor's degree in any field.
• Basic knowledge of standard computer applications (Word, Excel, Outlook, Internet applications)
• Ability to work with deadlines
• Great attention to detail
• Excellent English oral and written communication skills
• At least 1-2 years BPO/shared service or relevant experience
• Fresh graduates can be accommodated depending on communication skills and behavioral aspect
• Flexible and can adapt to different business requirements, onsite or hybrid work arrangement and rotating work schedule
• Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objective

Responsibilities

• Responsible for timely and accurate delivery of master data activities: set up new suppliers, amend existing suppliers, and develop understanding of banking, tax reporting, payment terms, classifications, VAT/WHT P2P processes and systems compliance.
• Be accountable for meeting and prioritizing targets/deadlines to agreed standards and procedures; embed process improvements identified by invoice processing management to improve efficiency, effectiveness and quality and drive implementation.
• Ensure compliance to all P2P processes and procedures, ensuring SOX compliance for RELX P2P processes.
• Interact effectively with internal and external stakeholders to undertake master data setup/amendment activities; escalate issues to Invoice Processing supervisors as needed; intervene to see invoices through to payments.
• Displays high integrity and honesty
• Drives for results
• Takes initiative
• Technical / Professional expertise
• Solves problems and analyses issues
• Innovates
• Builds relationships
• Collaboration and Teamwork

Skills

Drives for results

Takes initiative

Analytical thinking

Innovates

Builds relationships

Teamwork

Integrity

Education

Bachelor's degree

Tools

Word

Excel

Outlook

Job description

Service Delivery

Responsible for the timely and accurate delivery of the below master data activities;

• Set up new suppliers
• Amend to the existing suppliers
• Develop operational understanding of the below areas for set up and amendment of suppliers
  • Banking
  • Tax reporting
  • Payment Terms
  • Classifications
  • VAT / WHT P2P processes and systems compliance

P2P Processes and Systems Compliance

• Be accountable for meeting and prioritizing own targets/deadlines and those of others to agreed standards and procedures.
• Embed and adhere to process improvement opportunities identified by the invoice processing management team in line with P2P standards to improve efficiency, effectiveness and quality and once agreed help drive the implementation of recommended improvements.
• Responsible for compliance to all P2P processes and procedures, ensuring all P2P processes for Elsevier are SOX compliant.

Relationship Management

• Be accountable for effective interaction with both internal and external stakeholders in accurately undertaking master data set up amendment activities
• Appropriate escalation of issues to the Invoice Processing supervisors
• Be accountable for undertaking any appropriate intervention to see invoice through to payments

Complimentary Competencies

1. Displays high integrity and honesty
2. Drives for results
3. Takes initiative
4. Technical / Professional expertise
5. Solves problems and analyses issues
6. Innovates
7. Builds relationships
8. Collaboration and Teamwork

Requirements

• Bachelor's degree in any field
• Basic knowledge of standard computer applications (Word, Excel, Outlook, Internet applications)
• Ability to work with deadlines
• Has great attention to detail
• Excellent English oral and written communication skills
• At least 1-2 years BPO/shared service or relevant experience
• Fresh graduates can be accommodated depending on communication skills and behavioral aspect
• Flexible and can adapt to different business requirements, onsite or hybrid work arrangement and rotating work schedule
• Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objective

We know your well-being and happiness are key to a long and successful career.

We are delighted to offer country specific benefits.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.