Administrative and Marketing Assistant

Helium Accounting; Metro Manila; On-site; PHP 223,000 - 391,000; Full time

Job summary

Helium Accounting is seeking an Administrative & Marketing Assistant to support day-to-day administration, coordination, content management, and marketing-related activities. You will help keep workflows organized and communications clear across the business.

The role requires highly organized, reliable, and detail-oriented individuals who can manage competing priorities, follow structured processes, and collaborate with the team on proposals, reports, and content across multiple platforms.

Qualifications

• Highly organised, reliable, and detail-oriented; capable of managing competing priorities.
• Strong written and verbal communication skills with professional phone manner.
• Ability to follow structured processes, instructions, and workflows accurately.
• Reliable, proactive, and able to multitask in a fast-paced environment.
• Strong administrative and coordination capability across internal teams.
• Comfortable using multiple digital platforms, systems, and software tools.
• Proficient with Google Workspace, email, and project management tools.
• Ability to work both collaboratively and independently.
• Willingness to learn and adapt to new tools and technologies.
• Interest in marketing, content, social media, or digital workflows is highly regarded.

Responsibilities

• Provide Administrative & Operational Support across the business and coordinate communications.
• Coordinate appointments, meetings, and logistics across internal teams and client activities.
• Assist with preparing documents, agendas, proposals, reports, and service agreements.
• Support content workflows, publishing, and CMS updates across platforms.
• Schedule and publish social media content and assist with campaigns.
• Support content development and coordination across client accounts.

Skills

Organization

Communication

Process adherence

Reliability

Administrative skill

Digital tools

Google Workspace

Teamwork

Adaptability

Marketing interest

Tools

Webflow

WordPress

CMS platforms

Job description

About the role

The Administrative & Marketing Assistant is responsible for supporting the smooth day-to-day administration, coordination, content management, and operational support activities across the business. This role supports both internal operations and marketing-related activities to help ensure workflows remain organised, communication is maintained, and content and administrative tasks are completed efficiently. The role requires a highly organised, reliable, and detail-oriented individual who can manage competing priorities, follow structured processes, maintain strong communication, and support the broader team across a variety of administrative and marketing support activities.

Key responsibilities

Administrative & Operational Support

• Answer inbound calls, manage general enquiries, and assist with directing communication across multiple business entities.
• Coordinate appointments, bookings, scheduling, calendars, meetings, and operational logistics across internal teams, client activities, and multiple business operations.
• Assist with preparation of internal documents, meeting agendas, proposals, reports, administrative documentation, and operational files.
• Support follow-up of proposals, quotes, client communications, and internal action items.
• Assist with internal task coordination, briefing preparation, workflow organisation, and administrative support activities across the team.
• Support day-to-day office coordination and general administrative activities as reasonably required.
• Maintain organised records, documentation, and operational files across internal systems and platforms.
• Provide ad hoc administrative, coordination, and operational support to leadership and the broader business where required.
• Assist with preparation, issuing, follow-up, and coordination of quotes, invoices, proposals, and service agreements.
• Support internal operational coordination and workflow activities across the business as reasonably required.

Content Management & Coordination

• Produce AI-assisted blog and written content aligned with internal and client content strategies.
• Source and coordinate visual assets, images, and supporting content materials from approved libraries and platforms.
• Upload, format, schedule, and manage website content across platforms including Webflow, WordPress, and similar CMS platforms.
• Assist with maintaining content accuracy, formatting consistency, and quality control across published materials.
• Support content workflow coordination, scheduling, and publishing activities across multiple client accounts.

Social Media Support

• Schedule and publish social media content across multiple platforms and client accounts.
• Assist with production and coordination of social media content, including both static and video-based posts.
• Assist with development and maintenance of forward-planned content calendars and publishing schedules.
• Support social media engagement activities, including monitoring comments, messages, and interactions in line with client strategies.
• Assist with research into industry trends, content opportunities, and social media performance insights.
• Support coordination of content approvals, scheduling workflows, and publishing deadlines.

Key Skills

• Exceptional organisation, time management, and attention to detail.

• Strong written and verbal communication skills with a professional and confident phone manner with the ability to follow up, flag issues, and work independently.

• Ability to follow structured processes, instructions, and workflows accurately.

• Reliable, proactive, and capable of managing multiple tasks and priorities simultaneously.

• Strong administrative and coordination capability within a fast-paced business environment.

• Comfortable working across multiple digital platforms, systems, and software tools.

• Strong computer literacy including Google Workspace, email, and project management tools.

• Ability to work collaboratively within a team environment while also working independently when required.

• Comfortable learning and adapting to new tools, systems, and technologies.

• Interest in marketing, content, social media, or digital workflows is highly regarded.