Administration Support - Construction Operations (Onsite, Kawit Cavite)

Shadow Office Solutions, Inc.; Kawit; On-site; PHP 335,000 - 670,000; Full time

Benefits offered by this job

Competitive salary package

HMO coverage

Fixed weekends off

Meal allowance

Attendance bonus

20 days of paid leave to be used on in

Monthly social activities and annual公司

Vibrant, diverse and inclusive work

Job summary

Shadow Office Solutions, Inc. is seeking an Administration Support – Construction Operations to handle data entry, document handling, and lending support. The role may be assigned to a client based on experience, exposure, and skill set.

This onsite position is based in Cavite and follows a Mon-Fri schedule. The ideal candidate has 1–3 years of mortgage/loan processing or lending support experience, proficient in MS Office, and strong English communication.

Qualifications

• Bachelor's degree in Business, Finance, or related field (or equivalent experience).
• 1–3 years' mortgage/loan processing or lending support experience (AU clients preferred).
• Experience working with mortgage brokers or lenders is a plus.
• Strong attention to detail in data entry and document review.
• Proficient in MS Office (Excel, Word, Outlook).
• Excellent verbal and written English communication skills.
• Excellent organizational and multi-file management abilities.

Responsibilities

• Provide administration support such as data entry and document handling.
• Process and review mortgage documents and loan applications.
• Prepare and provide lending support for varying complexity of lending.
• Follow up with clients on lending requirements or missing documentation.
• Coordinate loan settlements and other loan processing duties.
• Maintain service levels for timely processing of home loans/construction progress.
• Assist brokers and translate business requirements into technical terms.
• Data entry and indexing of loan information and supporting documentation.

Skills

Attention to detail

English communication

MS Office

Organization

Education

Bachelor's degree in Business/Finance or related field

Job description

Job Overview

We are seeking a dedicated and enthusiastic Administration Support – Construction Operations. The successful candidate must have experience being a Administration Support – Construction Operations and may be assigned to a client based on their work experience, industry exposure and skill set.

Work Set Up

• Employment Type: Full Time

• Shift Schedule: Mon-Fri, 6:30 am to 3:30 pm

• Work Setup: Onsite

• Location: Cavite

Key Responsibilities

• Provide administration support such as data entry, uploading/downloading of documents, and responding to requests.

• Process and review mortgage documents and loan applications.

• Prepare and provide lending support for the low to the high complexity of lending.

• Process and review applications and compliance for lending applications.

• Follow up with clients on any lending requirements or missing documentation.

• Assist with the request of the Brokers and translate business requirements into technical requirements by

  explaining/presenting results clearly.

• Assist with coordination of loan settlements and other loan processing duties.

• Maintain service levels to ensure files are progressed through the processes in a timely and efficient manner.

• Work within team to maintain service levels to affect timely assessment and progress of home loans / contructions

  progress, including collation of documentation and submission to lender.

• Work with brokers and clients to obtain documents or provide updates on their file status.

• Ordering and follow up of valuations and indexing of completed valuations.

• Assisting with following up, answering and completing pre-settlement conditions / contruction requirement.

• Data entry and indexing of loan information and supporting documentation, as and when required.

• Report preparation.

• Any other general office duty, that maybe necessary from time to time.

Qualifications

• Bachelor's degree in Business, Finance, or related field (or equivalent experience).

• 1–3 years' experience in mortgage/loan processing or lending support, ideally with AU clients.

• Experience working with mortgage brokers or lenders is a plus.

• Strong attention to detail, especially in data entry and document review.

• Good written and verbal English communication skills.

• Proficient in MS Office (Excel, Word, Outlook).

• Organized, able to manage multiple files and meet deadlines.

• 2 years of experience as a Virtual Assistant or a related role.

• Must have excellent verbal and written English communication skills.

• Great organizational skills and project coordination skills.

Workplace Perks

• Competitive salary package

• HMO coverage

• Fixed weekends off

• Meal allowance

• Attendance bonus

• 20 days of paid leave to be used on your own discretion (including 5 credits convertible to cash)

• Monthly social activities and annual company outing (domestic/international)

• Vibrant, diverse and inclusive work environment

About Us

Shadow Office Solutions is an Australian operated BPO committed to delivering exceptional services and innovative solutions to our clients. We pride ourselves on our skilled workforce and a culture of excellence, collaboration and continuous improvement. We’re growing and looking for talented individuals to join our dynamic team.

Shadow Office Solutions is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.