Admin Operations Specialist (Remote | Night Shift)

DarkHorse PH Services Inc.; Metro Manila; À distance; PHP 350 000 - 550 000; Plein temps

Avantages offerts par ce poste

20% night shift differential

Permanent remote work arrangement

Company-provided equipment

Paid time off

HMO coverage upon sign up and 1 dep. 

Other benefits to be discussed

Résumé du poste

DarkHorse PH Services Inc. is seeking an Admin Operations Specialist to support multiple teams by managing workflows, maintaining practice management systems, and coordinating operational initiatives for improved efficiency.

The role works with firm leadership to support tax, bookkeeping, advisory, and administrative functions. The ideal candidate is highly organized, tech-savvy, and focused on continuous improvement, with strong analytical and communication skills to collaborate across teams

Qualifications

• 3+ years of experience in an Office Administrative role.
• Experience working in a remote work environment.
• Experience working in an accounting BPO during night shifts (EST).
• Strong communication and organizational skills.
• Demonstrated teamwork and collaboration across multiple teams.

Responsabilités

• Manage and optimize firm workflows to ensure timely and efficient completion of client engagements.
• Administer and maintain practice management systems, workflows, and operational tools.
• Coordinate operational projects, including technology implementations and process initiatives.
• Collaborate with teams to improve efficiency and service delivery.
• Provide operational guidance, training, and support to team members on firm processes and systems.
• Perform other duties and special projects as assigned.

Connaissances

Office Administration

Remote work experience

Night shift experience (EST)

Communication

Team collaboration

Formation

Bachelor's degree in accounting or related field

Outils

Practice Ignition

HubSpot

Karbon

Soraban

QuickBooks Online

Office Suite

Description du poste

Company Description

DarkHorse PH Services Inc. is a subsidiary company of Dark Horse CPAs, a public accounting firm in the traditional sense, serving clients with their tax and accounting needs, focused not only on individuals but also on small-medium sized businesses from a variety of industries and stages in their lifecycle.

Job Summary

The Admin Operations Specialist supports the administrative operations of multiple teams by managing workflows, maintaining practice management systems, and coordinating operational initiatives that improve efficiency and service delivery. This role partners with firm leadership to support tax, bookkeeping, advisory, and administrative functions.

The ideal candidate is highly organized, detail-oriented, technology-savvy, and passionate about continuous improvement. They have strong analytical and communication skills and work effectively across multiple teams to support the firm's operational success.

Primary Responsibilities

• Manage and optimize firm workflows to ensure timely and efficient completion of client engagements.

• Administer and maintain practice management systems, workflows, and operational tools.

• Coordinate operational projects, including technology implementations and process initiatives.

• Collaborate with teams to improve efficiency and service delivery.

• Provide operational guidance, training, and support to team members on firm processes and systems.

• Perform other duties and special projects as assigned.

Qualifications

• Minimum Qualifications:

  • 3+ years of experience in an Office Administrative role

  • Experience working in a remote work environment

  • Experience working in an accounting BPO during night shifts (EST)

  • Strong communication and organizational skills

  • Dedicated team player

• Preferred Qualifications:

  • Bachelor's degree in accounting or a related field (e.g., finance, business administration)

  • 1-2 years of experience in accounting

  • Excellent communication and interpersonal skills

  • Strong attention to detail

  • Knowledge of Practice Ignition, HubSpot, Karbon, Soraban, PTO, QuickBooks Online, and Office Suite

Benefits

• 20%-night shift differential.

• Permanent remote work arrangement.

• Company-provided equipment.

• Paid time off.

• HMO coverage upon sign up and 1 dependent upon regularization.

• Other benefits to be discussed upon hiring.