Actuarial Senior Manager, SG VSSC

Manulife Insurance Malaysia; Manila; Hybrid; PHP 8,906,000 - 12,865,000; Full time

Job summary

Manulife Global Solutions is seeking an Actuarial Senior Manager to lead the Singapore Valuation Shared Services Center (SG VSSC).

You will drive delivery excellence, lead actuarial valuation and modeling initiatives, manage governance controls, and partner with global stakeholders to support growth and strategic programs.

Qualifications

• Bachelor's degree in Actuarial Science, Mathematics, Statistics, Finance, or a related field.
• Minimum 10 years of actuarial experience within insurance or financial services.
• Associate designation (ASA, AASP, or equivalent) with significant progress toward Fellowship.
• Proven leadership experience managing actuarial teams, functions, or large-scale initiatives.
• Strong knowledge of actuarial valuation modeling.
• Demonstrated ability to influence and collaborate with senior stakeholders across functions and geographies.
• Strong analytical, strategic thinking, and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and deliver results in a dynamic environment.

Responsibilities

• Provide leadership for actuarial valuation and modeling, ensuring quality, accuracy, and timeliness of deliverables.
• Lead the development, validation, and implementation of model enhancements, assumption updates, basis changes, and new product initiatives in accordance with actuarial standards and governance requirements.
• Review actuarial models, and results to ensure technical soundness and consistency.
• Communicate key findings, risks, recommendations, and project updates to senior stakeholders and actuarial leadership.
• Manage quarterly valuation controls and reporting processes, including reserve movement analysis, Source of Earnings validation, New Business Embedded Value reporting, capital reporting, and related governance activities.
• Ensure compliance with internal controls, documentation standards, audit requirements, and regulatory expectations.
• Support audits, regulatory reviews, basis change initiatives, and other strategic programs.
• Identify and mitigate operational risks to maintain delivery excellence and business continuity.
• Partner with business units, regional actuarial teams, and other stakeholders to deliver actuarial solutions and support strategic initiatives.
• Drive process improvement, automation, and innovation initiatives across the VSSC.

Skills

Leadership

Valuation modeling

Stakeholder management

Analytical thinking

Communication skills

Education

Bachelor's degree in actuarial science

Job description

The Opportunity The Actuarial Senior Manager, SG VSSC is responsible for managing and advancing Manulife Global Solutions' (MGS) Singapore Valuation Shared Services Center (SG VSSC). This role drives delivery excellence, develops actuarial talent, strengthens stakeholder partnerships, and ensures the continued growth and success of the Singapore VSSC. Established in 2012, MGS Actuarial has grown into a global center of excellence with over 200 professionals supporting Valuation, Asset & Liability Modelling, Experience Analytics, Pricing, and other core actuarial services. MGS Actuarial offers a wide range of global opportunities across multiple actuarial disciplines, a high-performing culture, a market-leading actuarial development program, a job rotation program, and a leadership team dedicated to your growth and success. Beyond that, its influence extends to the broader community and industry, enriching the professional landscape for everyone involved.

Position Responsibilities

Actuarial Delivery & Technical Leadership

Provide leadership for actuarial valuation and modeling, ensuring quality, accuracy, and timeliness of deliverables. Lead the development, validation, and implementation of model enhancements, assumption updates, basis changes, and new product initiatives in accordance with actuarial standards and governance requirements. Review actuarial models, and results to ensure technical soundness and consistency. Communicate key findings, risks, recommendations, and project updates to senior stakeholders and actuarial leadership.

Controls, Governance & Operational Excellence

Manage quarterly valuation controls and reporting processes, including reserve movement analysis, Source of Earnings validation, New Business Embedded Value reporting, capital reporting, and related governance activities. Ensure compliance with internal controls, documentation standards, audit requirements, and regulatory expectations. Support audits, regulatory reviews, basis change initiatives, and other strategic programs. Identify and mitigate operational risks to maintain delivery excellence and business continuity.

Stakeholder Partnership & Business Support

Partner with business units, regional actuarial teams, and other stakeholders to deliver actuarial solutions and support strategic initiatives. Serve as a trusted advisor on actuarial modeling activities, and reporting outcomes.

Transformation & Continuous Improvement

Drive process improvement, automation, and innovation initiatives that enhance efficiency, scalability, and quality. Identify opportunities to strengthen actuarial models, tools, controls, and operating practices across the VSSC.

Required Qualifications

• Bachelor's degree in Actuarial Science, Mathematics, Statistics, Finance, or a related field.
• Minimum 10 years of actuarial experience within insurance or financial services.
• Associate designation (ASA, AASP, or equivalent) with significant progress toward Fellowship.
• Proven leadership experience managing actuarial teams, functions, or large-scale initiatives.
• Strong knowledge of actuarial valuation modeling.
• Demonstrated ability to influence and collaborate with senior stakeholders across functions and geographies.
• Strong analytical, strategic thinking, and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and deliver results in a dynamic environment.

When you join our team

When you join our team: We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html. Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [e-mail].

Working Arrangement Hybrid

We’re Manulife. And we’re on a mission to make decisions easier and lives better. Better is what drives us. It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It’s the reason we’re dedicated to investing in digital innovation and accelerating a sustainable and economically inclusive future.

Joining us means you’ll be empowered to learn and grow your career. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go.

We’re proud of our accomplishments and recognitions. Recent awards include: 2024 Gallup Exceptional Workplace Award Winner Manulife Named one of Forbes World’s Best Employers 2023 Best Companies to Work for in Asia 2023 We’ve been recognized as one of Canada’s Top 100 Employers (2024) Manulife included in Bloomberg’s 2023 Gender-Equality Index.