Accounts Receivable Collections Team Lead

V-Call Center Link Inc.; Quezon City; On-site; PHP 900,000 - 1,400,000; Full time

Job summary

A leading call center company in Quezon City is seeking a candidate to manage cash collection forecasts and team performance. You will represent the team in various meetings, ensure compliance, and support development through coaching. The ideal candidate has a Bachelor's degree and 7-8 years of experience in Accounts Receivable and Collections, along with team management experience. This role requires onsite work and availability for night shifts.

Qualifications

• 7–8 years of experience in Accounts Receivable and Collections.
• Experience in managing or leading a team.
• Ability to work onsite and handle night shifts.

Responsibilities

• Prepare monthly cash collection forecasts and set targets.
• Manage stakeholder expectations and represent the team.
• Support team development through coaching and onboarding.

Skills

Team leadership

Stakeholder management

Coaching

Onboarding

Capability building

Education

Bachelor’s Degree

Job description

• Prepare monthly cash collection forecasts, set collection targets with clients, and monitor team performance against targets.
• Manage stakeholder expectations, represent the team in meetings, and assist in continuous improvement, compliance with SLAs, and business controls.
• Support team development through coaching, onboarding, and capability building, while resolving escalated issues and reviewing monthly performance.

• Bachelor’s Degree holder
• At least 7 – 8 years of experience in Accounts Receivable and Collections.
• Must have experience in managing/leading a team
• Can work onsite and do night shift schedule