Accounts Payable Lead Process Excellence & Automation

Jardine Service Centre; Philippines; Hybrid; PHP 900,000 - 1,500,000; Full time

Job summary

Jardine Service Centre Philippines seeks a Finance Team Lead to oversee vendor invoice processing, payments, and account reconciliations. You will lead a team of AP & AR specialists, drive process improvements, and ensure compliance with controls and policies.

The role requires strong leadership, hands-on ERP/POS experience (SAP, Oracle, Opera, Micros), and collaboration with Procurement and Treasury in a Shared Services setting. Hybrid work is available.

Qualifications

• 5+ years of leadership experience covering both AP/Procure-to-Pay and AR/Order-to-Cash functions.
• Experience in a Shared Services or Hospitality environment is essential.
• Experience leading transformational programs or enterprise-wide change initiatives.
• Deep understanding of complex accounting, internal controls, financial systems, and E2E finance processes.
• Direct experience with annual audits from a public company perspective.
• Knowledge of accounting standards and experience with controls, including testing and compliance reporting.
• Prior experience leading system and process changes across PTP and OTC.
• Exceptional problem-solving skills and ability to shift priorities quickly while maintaining organization and control.
• Proficiency in ERP and POS systems (e.g., SAP, Oracle, Opera, Micros) and advanced Microsoft Excel.
• Excellent verbal, written, and interpersonal skills; ability to communicate effectively across all organizational levels, including senior leadership.

Responsibilities

• Lead AP/Procure-to-Pay and AR/Order-to-Cash operations, ensuring KPI targets.
• Partner with Procurement, Treasury, and Suppliers to optimize terms and processes.
• Ensure policy compliance and internal controls; support audits.
• Provide supervisory oversight of billing and collections; manage AR aging.
• Develop integrated process roadmaps and drive continuous improvement.
• Lead, mentor, and develop the team in a hybrid work environment.
• Collaborate with process stakeholders and IT to ensure effective operations.

Skills

Leadership & people management

AP/AR process expertise

Cross-functional collaboration

Analytical problem solving

Education

Bachelor's Degree in Accounting/Finance/Business Administration

Tools

SAP

Oracle

Opera

Micros

Excel Advanced

Job description

About Jardine Service Centre (JSC)

Jardine Service Centre Philippines is an organization fully owned by Jardine Matheson Group which is a diversified Asian-based group with unsurpassed experience in the region, having been founded in 1832. JSC is responsible for providing back-office support to the business units of Jardine Group by administrating transactional and rule-based activities. We aim to deliver world-class services to our internal customers in a cost-efficient manner via process harmonization, application of state-of-the-art technologies, automation and process simplification.

We are seeking an experienced and detail-oriented Finance Team Lead to oversee day-to-day operations related to vendor invoice processing, payments, and account reconciliations. This role will manage a team of AP & AR specialists and ensure timely, accurate, and compliant processing of payables in accordance with company policies and controls.

Key Responsibilities:

Process Leadership & Operations

• Manage and evaluate AP/PTP operations against defined metrics (e.g., DPO, aging); recommend improvements and prepare reports for leadership.
• Partner with Procurement, Treasury, and Suppliers to optimize payment terms, invoice compliance, and electronic processes.
• Ensure compliance with internal finance policies and statutory regulations for all payables.
• Provide supervisory oversight of the billing and collections process, monitoring AR aging to support cash flow objectives.
• Act as an escalation point for resolving complex billing disputes, coordinating with operations and sales teams as needed.
• Ensure accurate reconciliation between AR sub-ledgers and the general ledger.
• Support the month-end close process by reviewing key AR reconciliations and journal entries.

End-to-End Process Efficiency

• Ensure end-to-end process efficiency and synergy between AP and AR operations.
• Drive global process standardization through best practices, systems, and policies.
• Develop and maintain KPIs to manage service levels and demonstrate effectiveness for both functions.

Stakeholder & Team Management

• Lead, mentor, and develop a team across both AP and AR functions in a hybrid work environment.
• Manage team performance by developing accountabilities, setting objectives, providing feedback, and ensuring policy adherence.
• Build a culture of high performance, collaboration, and continuous improvement.
• Collaborate with process stakeholders and IT to ensure effective operations and leverage cross-process synergies.

Control, Compliance & Improvement

• Ensure internal control compliance for both AP and AR, including fraud risk management, segregation of duties, and audit facilitation.
• Support internal and external audits by preparing detailed schedules and serving as a key contact for payables and receivables.
• Lead continuous improvement strategies, leveraging automation and technology to enhance the efficiency and reliability of both the AP and AR functions.
• Stay updated on latest developments and trends in finance operations.

Strategy & Roadmap

• Develop and annually update integrated process roadmaps for the AP and AR towers with prioritized improvements, technology updates, and accounting opportunities.
• Perform ad hoc working capital and financial improvement projects as required.

Qualifications:

• Bachelor's Degree in Accounting, Finance, Business Administration, or a related field.
• At least 5 years of leadership experience covering both AP/Procure-to-Pay and AR/Order-to-Cash functions.
• Experience in a Shared Services or Hospitality environment is essential.
• Experience leading transformational programs or enterprise-wide change initiatives.
• Deep understanding of complex accounting, internal controls, financial systems, and E2E finance processes.
• Direct experience with annual audits from a public company perspective.
• Knowledge of accounting standards and experience with controls, including testing and compliance reporting.
• Prior experience leading system and process changes across PTP and OTC.
• Exceptional problem-solving skills and ability to shift priorities quickly while maintaining organization and control.
• Proficient in ERP and POS systems (e.g., SAP, Oracle, Opera, Micros) and advanced Microsoft Excel.
• Excellent verbal, written, and interpersonal skills; ability to communicate effectively across all organizational levels, including senior leadership.
• Strong negotiating and leadership skills with a front-line approach to meeting performance levels.
• Experience in hospitality or a shared services environment is preferred.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

At JSC, you can play a role in our business success. We understand that key to our success is our people, which is our foundation and priority. We invest in our people to ensure we have the right talent with the leadership and strategic skills the company needs for the future.

We are an equal opportunity employer and do not discriminate on the grounds of sex, race, disability, family status or any other factors.

Come and explore with us!