Accounts Payable & E-Payments Specialist

IntouchCX; Manila; On-site; PHP 335,000 - 580,000; Full time

Job summary

IntouchCX is seeking an Accounts Payable and E-Payments Associate to join our finance team. You will manage day-to-day accounts payable operations, input invoices, handle vendor communications, and ensure timely payments across our global platform.

The role requires a detail-oriented, deadline-driven professional with 1+ year in AP, a business or accounting degree, and experience with Zendesk, NetSuite, and Excel.

Qualifications

• 1+ years of accounting or accounts payable experience.
• Bachelor's degree in business administration, accounting, or related fields.
• Solid understanding of accounting.
• Experience with Zendesk and AP System required; Netsuite a plus.

Responsibilities

• Input invoices into our accounts payable system.
• Manage day-to-day accounts payable, including vendor management, invoice coding, payment processing, and vendor statement reconciliations.
• Record deposits and cash payments based on the bank statements in NetSuite.
• Update the cash flow model for daily cash transactions and identify any unusual upcoming transactions.
• Manage the corporate credit card and employee expense reports processes by ensuring adherence to the company's T&E policy and providing support and direction in resolving any issues.
• Manage ad-hoc finance projects independently and provide timely deliverables.
• Review the accounts payable inbox to ensure that appropriate responses are sent to internal team members and vendors.
• Review transactions on our platform by comparing them to standard operating procedures to ensure compliance with policy.
• Respond timely to internal stakeholders and customers through Zendesk and Slack.
• Process daily and monthly payment batches through our internal global platform system.
• Identify areas to improve processes and decrease the time required to respond to service requests.
• Develop process documentation for the responsibilities of your team to ensure adherence to policies.

Skills

Attention to detail

Deadline-driven

Communication skills

Adaptability

Team collaboration

Education

Bachelor's degree in business administration, accounting, or related fields

Tools

Zendesk

NetSuite

Excel

Google Workspace

AP System

Job description

IntouchCX is seeking an Accounts Payable and E-Payments Associate to join our finance team. You will manage day-to-day accounts payable operations, input invoices, handle vendor communications, and ensure timely payments across our global platform.

The role requires a detail-oriented, deadline-driven professional with 1+ year in AP, a business or accounting degree, and experience with Zendesk, NetSuite, and Excel.