The Account Executive will support the successful onboarding, implementation, and day-to-day management of assigned brand accounts across multiple e-commerce platforms. The role is responsible for coordinating with internal teams and brand partners to ensure timely execution of campaigns, store initiatives, and operational requirements that contribute to business growth. By leveraging performance insights and maintaining a deep understanding of each brand's objectives, the Account Executive helps optimize the overall e-commerce experience and ensures the successful delivery of brand goals.
The ideal candidate is highly organized, detail-oriented, and an excellent communicator with strong project management and problem-solving skills. They should be comfortable working in a fast-paced environment, managing multiple accounts simultaneously, and collaborating cross-functionally to deliver exceptional service and measurable business results.
Position Overview
The Account Executive will support the successful onboarding, implementation, and day-to-day management of assigned brand accounts across multiple e-commerce platforms. The role is responsible for coordinating with internal teams and brand partners to ensure timely execution of campaigns, store initiatives, and operational requirements that contribute to business growth. By leveraging performance insights and maintaining a deep understanding of each brand's objectives, the Account Executive helps optimize the overall e-commerce experience and ensures the successful delivery of brand goals.
The ideal candidate is highly organized, detail-oriented, and an excellent communicator with strong project management and problem-solving skills. They should be comfortable working in a fast-paced environment, managing multiple accounts simultaneously, and collaborating cross-functionally to deliver exceptional service and measurable business results.
Key Responsibilities
Account & Brand Support
- Support the Account Managers in executing and managing the online store experience of assigned brands across various e-commerce platforms.
- Provide day-to-day support to Account Managers & to brand partners on content strategy, product assortment, product bundling, product naming conventions, pricing, and channel strategies to enhance online store performance.
- Collaborate with internal teams and brand partners to ensure the timely execution of e-commerce initiatives and deliverables.
Content & Store Management
- Coordinate with the Creative Team and brand partners to gather all required information, product details, and assets for content creation and marketing materials.
- Coordinate the preparation of assets required for Shop-in-Shop (SIS) pages, PDPs, and other marketing materials
- Ensure timely implementation and updating of online store assets per campaign.
Promotions & Campaign Management
- Coordinate with brand partners and marketplace teams on promotional campaigns and marketplace calendar activities.
- Work closely with brands to implement promotional calendars, campaign pages, and special marketing events while ensuring all required assets are secured on time.
- Trigger enrollments & set ups based on Account Manager monthly promo planning and strategizing, aligned with brand goals.
Inventory & Operations Support
- Assist in coordinating stock transfers, inbound delivery coordinations, and inventory replenishment activities.
- Support inventory planning and allocation across e-commerce channels in collaboration with brand partners.
- Monitor daily store operations, order fulfillment, and operational performance through marketplace Seller Centers and other e-commerce platforms.
Reporting & Performance Analysis
- Assist in preparing periodic Business Reviews by consolidating data and insights into Excel and PowerPoint presentations.
- Compile and analyze key business metrics, including:
- Gross Merchandise Value (GMV) and overall sales performance
- Order status and inventory health
- Store traffic, conversion rate, average basket size, customer ratings, and reviews
- Promotional and campaign performance
- Product performance and assortment analysis
- Support the development of performance improvement recommendations and growth initiatives based on business insights and analytics.
Qualifications & Skills
- Bachelor’s degree, preferably in Management, Business Administration, Marketing or other related field
- Excellent verbal and written communication skills
- Ability to collect, track, and analyze multiple data sets
- Attention to detail
- Basic copywriting skills
- Knowledge in Microsoft Office(MS Word, Excel, Powerpoint, internet, etc)
- Ability to build rapport and collaborate with others within the company and externally
- Ability to work in a fast-moving environment in cross functional teams
- Fresh Graduates are welcome to apply
Preferred Skills
- Basic knowledge in Platforms Seller Center is a plus