Support accurate and efficient property finance administration.
Hi! We're Smartsourcing, and we're looking for an Accounts Admin Associate to support the Accounts department of an industrial real estate agency that manages landlords' properties and their associated finances.
Role Overview
The Accounts Admin Associate role owns the day-to-day financial administration of landlord accounts — processing invoices, maintaining trust accounting records, handling disbursements and creditor payouts, and keeping cash flow accurate — while coordinating closely with property managers and tenants.
Key Responsibilities
Bulk Invoicing & Accounts Payable
- Process bulk invoices received from external clients, including invoices relating to multiple tenants and landlords.
- Handle accounts payable processing accurately and within agreed turnaround times.
- Verify invoice detail and allocate correctly to the relevant landlord or tenant account.
- Keep invoicing queues current, escalating only genuine exceptions.
Trust Accounting & Statement Adjustments
- Maintain and process specific trust accounting accounts in line with client procedures.
- Prepare and process Final Statements of Adjustments (FSOA) for vacating tenants.
- Process ingoing adjustments relating to new tenants entering a property
- Ensure all adjustments are reconciled and correctly recorded.
Cash Flow, Disbursements & Creditor Payouts
- Monitor and maintain accurate cash flow records.
- Process disbursements accurately and on schedule.
- Process payouts to creditors within agreed timelines.
- Flag cash flow issues or timing risks early.
Accounts Receivable, Receipting & Account Closures
- Manage accounts receivable (AR) receipting and allocation.
- Process accounts following loss of management and close the landlord's books
- Process the closure of bond accounts, including facilitating closures via the client's Macquarie Bank account.
- Reconcile receipts against the correct landlord and tenant accounts.
Communication & Stakeholder Coordination
- Manage emails, correspondence, and general account-related queries.
- Handle high-volume email management, responding within agreed turnaround times.
- Communicate with tenants and property managers on account matters.
- Coordinate with the Head of Accounts and align through weekly (Wednesday) meetings.
Artificial Intelligence (AI) Readiness and Digital Enablement
- Maintain baseline AI literacy relevant to their role, including the ability to understand, use, and evaluate AI-supported tools for work efficiency and decision-making.
- Use approved AI tools and digital systems in compliance with company policies, data privacy requirements, information security standards, and client confidentiality obligations.
- Apply sound judgment in AI use by validating outputs, avoiding overreliance, and ensuring accuracy, fairness, and professional accountability for all work delivered
Qualifications:
- Strong finance/accounting background with junior bookkeeping experience across both accounts receivable (AR) and accounts payable (AP).
- 1-2 years' experience in real estate / property management is preferred (Australian experience not required).
Tools:
- Working knowledge of trust accounting
- Accounts receivable and accounts payable processes
Step Into the Smartsourcing Experience
Smartsourcing was created with one mission: to change lives. We're here to ensure that businesses flourish and, just as importantly, that every member of the crew is inspired, supported, and set up to thrive. For the fifth year running, we've been recognized as one of HR Asia's Best Companies to Work For. This award isn't just a title--it's a testament to our commitment to making Smartsourcing an incredible place to build a career.
Why You'll Love Working Here
At Smartsourcing, we believe the best work comes from people who feel seen, heard, and valued. That's why we're all about fostering an environment where you can be your true self. We take pride in being certified as a Great Place to Work, because we know that when you love where you work, extraordinary things happen. Here's just a glimpse of what we offer:
- 5-day Christmas Leave (unwrap real time off)
- Healthcare from Day 1 for you and your family (because healthcare matters)
- Free lunch and barista-crafted coffee daily (we take our caffeine seriously)
- Subsidized gym membership and sports wellness clubs
- Smartsourcing Exclusives (deals made just for you)
- Themed BFFs, monthly knockoffs, summer parties
- Community give-back programs and personal development workshops
We're not just another outsourcing company. We're building something that actually matters here a place where good work meets good culture.