Account Manager

Sigilbrand; Parañaque; On-site; PHP 334,800 - 558,000; Full time

Job summary

A leading digital marketing agency in Parañaque is looking for an organized Account Manager. This role involves acting as the bridge between clients and the creative team, ensuring smooth project execution and client satisfaction. The ideal candidate has strong communication skills, a strategic mindset, and experience with social media marketing. Join us to help brands grow and foster lasting client relationships.

Qualifications

• Ability to clearly explain ideas and relay feedback.
• Friendly and professional in building client trust.
• Understand client goals and translate them into actionable plans.
• Manage multiple brands and deadlines while ensuring accuracy.
• Evaluate visuals and campaign ideas providing meaningful recommendations.
• Explain key performance results of campaigns to clients.
• Calmly handle client concerns and find solutions.
• Eager to learn and adapt in a fast-paced environment.

Responsibilities

• Act as the main point of contact for assigned clients.
• Guide strategy and execution based on client goals.
• Coordinate with the creative team on campaigns.
• Prepare and send monthly reports on campaign performance.
• Record meeting minutes and track action points.
• Ensure timely posting on client social media pages.
• Assist in problem resolution and communicate concerns.
• Identify upsell opportunities for additional services.
• Prepare accomplishment reports for contract renewals.

Skills

Strong communication and coordination skills

Client relationship management

Strategic thinking

Attention to detail

Creative judgment

Familiarity with Meta Ads and social media marketing

Problem-solving and initiative

Growth mindset

Tools

Monday.com

Slack

Job description

We’re looking for an organized, dependable, and people-oriented Account Manager to join our growing team at Sigil Creative Agency in BF Homes, Parañaque City.

As an Account Manager, you’ll be the main bridge between clients and our creative team. You’ll help ensure that every project runs smoothly — from content planning and client communication to campaign reporting and renewals. Your goal is to make sure clients feel guided, supported, and confident that their brands are in good hands.

If you enjoy building relationships, solving problems, and helping brands grow, this role is perfect for you.

Skills Required

• Strong communication and coordination skills – You can clearly explain ideas, relay feedback, and keep everyone on the same page.
• Client relationship management – You’re friendly, professional, and able to build trust through consistent communication and follow-through.
• Strategic thinking – You understand client goals and can translate them into actionable plans with the creative team.
• Attention to detail – You can manage multiple brands and deadlines while ensuring accuracy and organization.
• Creative judgment – You can evaluate visuals, captions, and campaign ideas and provide meaningful recommendations.
• Familiarity with Meta Ads and social media marketing – You understand how campaigns work and can explain key performance results to clients.
• Problem-solving and initiative – You handle client concerns calmly, find solutions quickly, and know when to seek help.
• Growth mindset – You’re open to learning, improving, and adapting in a fast-paced digital environment.

Key Responsibilities

• Act as the main point of contact for assigned clients and maintain daily communication.
• Understand each client’s brand, goals, and target audience to guide strategy and execution.
• Coordinate with the Social Media Specialist and creative team to plan campaigns and content calendars.
• Review and send monthly editorial calendars for client approval.
• Monitor campaign performance and prepare monthly reports on engagement, reach, and ad results.
• Record meeting minutes, track action points, and send timely updates through email and Viber groups.
• Use Monday.com and Slack to assign, track, and communicate tasks across the team.
• Check client social media pages regularly to ensure timely posting and alignment.
• Assist in problem resolution and communicate any concerns quickly to the Sigil executive committee.
• Identify opportunities to upsell or recommend additional services, including SEO or other digital solutions.
• Prepare accomplishment reports and assist in contract renewals with clients.

What Success Looks Like

• You maintain strong client relationships built on trust and reliability.
• You keep projects organized, updated, and delivered on time.
• You communicate clearly and proactively, ensuring both clients and the team are always aligned.
• You confidently handle client questions and feedback, offering smart, creative recommendations.
• You achieve a high client renewal rate, showing that clients are satisfied and confident in your service.
• You continuously learn and grow, improving processes and helping the team achieve better results.

Join our team today!

Reach out to us now to learn more about our current career opportunities and how youcan be part of our innovative digital marketing agency.