Account Coordinator for Sta Mesa. Manila

Topsource Labor Service Cooperative; Manila; On-site; PHP 279,000 - 424,000; Full time

Job summary

A local labor service provider in Manila is seeking a candidate to manage employee orientation, attendance, and performance evaluations. The ideal applicant has a four-year degree, 1-2 years of experience, and is willing to travel. Responsibilities include coordinating with clients and assisting in various administrative tasks. This role is based in Sta Mesa, Manila and requires knowledge of Microsoft Office.

Qualifications

• 1-2 years of experience in employee management.
• Willingness to travel as needed.
• Flexibility to work in Sta Mesa, Manila.

Responsibilities

• Conduct orientation for new employees.
• Monitor employee attendance and punctuality.
• Coordinate with clients for updates and reports.
• Assist clients in scheduling meetings and orientations.
• Conduct performance evaluations based on KPIs.
• Respond to client calls urgently regarding incidents.

Skills

Knowledgeable in Microsoft Office

Ability to conduct performance evaluations

Strong communication skills

Education

Graduate of any 4 year course

Tools

Microsoft Office Suite

Job description

Responsibilities

1. Conducts appropriate orientation to newly hired employees discussing the industry they were assigned and the process of each clients that needs to be accomplished.
2. Monitors the attendance and punctuality of each employees using different platforms and ensure that the employee is working under a current job description and a classification appropriate to the duties and timekeeping.
3. Directly coordinates to client and give updates and reports on a weekly or monthly basis pertaining to sales, attendance summary, arising incidents, business review, etc.
4. Assist client in scheduling of product orientation, office day meeting, as well as general assembly. Collaborates with clients needs in terms of deployment and monitoring of employees.
5. Conducts performance evaluation to employees in coordination with our clients and their recommendation, according to their key performance indicator (KPI). After which, will be discussed to employees as acknowledgement.
6. Attends to client call with urgency such as reporting to offices for an immediate action due to incidents, background checks and providing assistance for erring employees due to grave offenses. Address and act on every concern raised by employees, and shall not allow direct complaints to client. All reports must be transparent with the management.

Qualifications

• Graduate of any 4 year course
• With At least 1-2 year experience in the same field
• Willing to travel
• Knowledgeable in Microsoft Office
• Willing to work in Sta Mesa, Manila