Account Associate

AFC SME FINANCE INC; Metro Manila; On-site; PHP 201,000 - 357,000; Full time

Job summary

AFC SME FINANCE INC in Metro Manila seeks a candidate for loan processing and client support. The role involves reviewing applications, monitoring status, and assisting loan consultants in marketing efforts. Fresh graduates welcome.

You will handle inquiries, endorse documents, prepare daily reports, and coordinate with departments to ensure smooth mortgage processing. Strong communication and Microsoft Office skills are required.

Qualifications

• With degree in Business Management BSBA, Sales or Marketing, or related course.
• At least six months work experience in real estate field.
• Strong communication, marketing, negotiation and interpersonal skills.
• Persuasive, assertive, creative, and result-oriented.
• Ability to work under pressure and handle challenging situations.
• Strong convincing power and teamwork.

Responsibilities

• Reviews the loan application and completeness of documents submitted by the client.
• Monitors and updates the status of loan applications and documents.
• Conducts telemarketing to encourage clients to renew their loan.
• Assists and supports Loan Consultants in marketing efforts/campaigns.
• Facilitates unlocking requests of other affiliated companies through online or facsimile.
• Prepares Daily Report of Trans-in, Trans-Out, Hold and Pending Accounts.
• Requests renewal commission for Loan Consultants with released accounts.
• Handles customer/client inquiries through telephone, e-mail, or walk-in.
• Endorsement of legal documents to the document processor for mortgage processing.
• Endorsement of payment for EDST in coordination with the Accounting Department.
• Monitors payments for appraisers.
• Performs other work-related functions and duties that may be assigned.

Skills

Communication skills

Marketing skills

Negotiation

Interpersonal skills

Persuasion

Teamwork

Attention to detail

Microsoft Office

Education

Bachelor degree in Business Management/BSBA/Sales/Marketing

Tools

Microsoft Office

Job description

DUTIES AND RESPONSIBILITIES

• Reviews the loan application and completeness of documents submitted by the client.

• Monitors and updates the status of loan applications and documents.

• Conducts telemarketing to encourage clients to renew their loan.

• Assists and supports Loan Consultants in their marketing efforts/campaigns.

• Facilitates unlocking requests of other affiliated companies through online or facsimile.

• Prepares Daily Report of Trans-in, Trans-Out, Hold and Pending Accounts.

• Requests renewal commission for Loan Consultants with released accounts.

• Handles customer/client inquiries through telephone, e-mail, or walk-in.

• Endorsement of legal documents to the document processor for mortgage processing.

• Endorsement of payment for EDST in coordination with the Accounting Department.

• Monitors payments for appraisers.

• Performs other work-related functions and duties that may be assigned.

JOB SPECIFICATIONS:

• With degree in Business Management BSBA, Sales or Marketing, or other related course.

• With at least six months work-related experience in the real estate field.

• Has good communication skills, marketing skills, negotiation and interpersonal skills.

• Should be persuasive, assertive, creative and result-oriented.

• Has the ability to work under pressure and handle challenging situations.

• Should have strong convincing power and teamwork skills.

• With good attention to details and accuracy.

• Proficient in Microsoft Office.

• Fresh graduates are welcome to apply.