24/7 Threat Intelligence & Security Operations Lead

Trends Group, Inc.; Makati; On-site; PHP 1,800,000 - 3,200,000; Full time

Job summary

Trends Group, Inc. in Manila, Philippines, seeks a strategic and hands-on leader to run 24/7 MSS operations, driving reliability, performance, and SLA adherence across client environments.

You will shape incident response, threat intelligence, and proactive hunting while mentoring a growing team and improving processes. You will oversee governance, change, and service management practices, coordinate with stakeholders, and represent the organization in client engagements.

Qualifications

• Bachelor’s degree in IT, CS, CE Engineering, or related field.
• Minimum 5 years in a 24x7x365 Security Operations Center with MSS, incident response, threat intelligence, and threat hunting.
• Certifications / Training: IT Service Management; IT Infrastructure (Networking, Servers, Cloud); Cybersecurity / Information Security; Threat Intelligence training (e.g., CTIA, GCTI, CCTIA, eCTHPv2, OSINT).

Responsibilities

• Lead and manage 24x7x365 Managed Security Services (MSS) operations, ensuring reliability, performance, and SLA compliance.
• Enforce adherence to operational policies, procedures, escalation paths, and governance frameworks.
• Oversee shift operations, workforce scheduling, handovers, and escalation of critical incidents (P1/P2).
• Direct Threat Intelligence and Threat Hunting functions, identifying emerging threats, zero-day vulnerabilities, attack campaigns, and malware activity.
• Produce operational, tactical, and incident-based intelligence reports.
• Guide cyber threat research, proactive hunting, and incident investigations across multiple clients.
• Conduct malware analysis, identify indicators of compromise (IOCs), and coordinate brand protection and takedown actions.
• Drive service management practices, including availability, capacity, risk, continuity, change, configuration, and service-level management.
• Lead incident, problem, access, asset, and client support management processes.
• Collaborate with stakeholders to enhance workflows, documentation, standards, and overall service maturity.
• Build and develop team capabilities through performance management, training, succession planning, and mentorship.
• Ensure effective knowledge management, process compliance, and continuous service improvement.
• Represent the organization professionally in client-facing and internal engagements.

Skills

Cybersecurity concepts

Threat landscapes

Risk management

Networking

Systems administration

Security architecture

Incident response

ITIL practices

MITRE ATT&CK

Education

Bachelor’s degree in IT/CS/CE engineering or related field

Job description

Trends Group, Inc. in Manila, Philippines, seeks a strategic and hands-on leader to run 24/7 MSS operations, driving reliability, performance, and SLA adherence across client environments.

You will shape incident response, threat intelligence, and proactive hunting while mentoring a growing team and improving processes. You will oversee governance, change, and service management practices, coordinate with stakeholders, and represent the organization in client engagements.