Workforce & Resource Deployment Analyst

Encora Inc.; Lima Metropolitana; Híbrido; PEN 129.516 - 197.682; Jornada completa

Descripción de la vacante

Coforge is seeking a Workforce & Resource Deployment Analyst in Peru to manage end-to-end resource deployment, maintain accurate allocations, and oversee bench management. The role focuses on aligning workforce with project demands and collaborating with delivery, talent acquisition, and finance to ensure visibility.

The ideal candidate has 3–5 years in workforce planning in IT services or nearshoring, strong English skills (B2/B), and proven ability to handle multiple priorities in a hybrid

Formación

• 3–5 years of experience in workforce management or similar roles within IT services or nearshoring environments.
• Strong understanding of demand management and staffing dynamics in client-facing environments.
• Advanced English proficiency (B2 or higher), both written and spoken.
• Strong interpersonal and collaboration skills across cross-functional teams.
• Excellent organizational skills with the ability to manage multiple priorities simultaneously.
• Results-oriented mindset with strong ownership and accountability.
• Strong problem-solving skills with a structured and proactive approach.

Responsabilidades

• Manage end-to-end resource deployment processes, aligning workforce availability with project demands.
• Maintain and update resource allocation and project assignments, ensuring accuracy and compliance.
• Oversee bench management, tracking available talent and proactively identifying placement opportunities.
• Monitor demand pipelines, focusing on client needs both locally in Peru and internationally.
• Collaborate with delivery, talent acquisition, and finance teams to ensure workforce visibility and alignment.
• Ensure adherence to workforce management processes, standards, and governance frameworks.
• Generate reports and dashboards on resource utilization, bench status, and demand coverage.
• Support implementation and continuous improvement of workforce management best practices.

Conocimientos

Workforce Planning

Resource Allocation

Demand Management

Reporting & Dashboards

Stakeholder Management

SAP

Agile Collaboration

Herramientas

BI Tools

Resource Management Platforms

Descripción del empleo

Job Title: Workforce & Resource Deployment Analyst

Key Skills: Workforce Planning, Resource Allocation, Demand Management, Reporting & Dashboards, Stakeholder Management, SAP, Agile Collaboration

Experience: 3–5 years of experience.

Location: Peru

Work Model: Hybrid/On-site (Lima, Peru)

At Coforge, we are looking for a Workforce & Resource Deployment Analyst (#22192) with the following profile.

Main Responsibilities

• Manage end-to-end resource deployment processes, aligning workforce availability with project demands
• Maintain and update resource allocation and project assignments, ensuring accuracy and compliance
• Oversee bench management, tracking available talent and proactively identifying placement opportunities
• Monitor demand pipelines, focusing on client needs both locally in Peru and internationally
• Collaborate with delivery, talent acquisition, and finance teams to ensure workforce visibility and alignment
• Ensure adherence to workforce management processes, standards, and governance frameworks
• Generate reports and dashboards on resource utilization, bench status, and demand coverage
• Support implementation and continuous improvement of workforce management best practices

Required Qualifications

• 3–5 years of experience in workforce management, resource planning, or similar roles within IT services or nearshoring environments
• Strong understanding of demand management and staffing dynamics in client-facing environments
• Advanced English proficiency (B2 or higher), both written and spoken
• Strong interpersonal and collaboration skills across cross-functional teams
• Excellent organizational skills with the ability to manage multiple priorities simultaneously
• Results-oriented mindset with strong ownership and accountability
• Strong problem-solving skills with a structured and proactive approach

Nice-to-Have Qualifications

• Experience working in multinational or cross-border IT services environments
• Familiarity with resource and project management concepts in SAP-driven environments
• Knowledge of workforce management tools beyond SAP (e.g., resource management platforms, BI tools)
• Experience supporting organizational change or process standardization initiatives

At Coforge, we hire professionals based solely on their skills and qualifications, without discrimination based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.