Remote Resource Coordinator — Global IT Support

Atlas Technica; Lima Metropolitana; Presencial; PEN 136.147 - 204.220; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Comprehensive benefits

Competitive salary

Professional development opportunities

Descripción de la vacante

Atlas Technica in Lima, Peru is seeking a dedicated Resource Coordinator to ensure effective scheduling and resource utilization in a global support environment. This remote position offers potential growth in both technical and management directions.

The ideal candidate will have strong communication skills, organizational abilities, and at least a college degree or equivalent experience. Join our professional environment where we value customer-first principles and support our team's growth.

Formación

• Ability to handle frustrated customers and find solutions.
• Stable internet connection for disruption-free video and audio calls.
• Quiet environment with a professional background.

Responsabilidades

• Schedule engineering calendars and tickets for a global support organization.
• Coordinate all IT resources to drive completion of tasks.
• Ensure customer satisfaction and resolve complaints.

Conocimientos

Strong communication and interpersonal skills

Strong organizational and time management skills

Attention to detail

Decision-making and problem-solving skills

Ability to multi-task

Professional English language skills

Educación

College degree or equivalent work experience

Herramientas

ConnectWise Manage or similar ticketing systems

Descripción del empleo

Atlas Technica in Lima, Peru is seeking a dedicated Resource Coordinator to ensure effective scheduling and resource utilization in a global support environment. This remote position offers potential growth in both technical and management directions.

The ideal candidate will have strong communication skills, organizational abilities, and at least a college degree or equivalent experience. Join our professional environment where we value customer-first principles and support our team's growth.