Virtual Travel Concierge & Support Specialist

Elevationtravelpartners; Lima Metropolitana; Presencial; PEN 133.920 - 200.880; Jornada completa

Descripción de la vacante

Elevationtravelpartners is seeking a Virtual Travel Customer Service specialist to assist clients with trip planning and support throughout their travel experience.

You will handle inquiries by email, chat, and phone; help with itinerary changes; provide destination guidance; and follow up before departure to ensure a smooth journey.

If you are friendly, organized, and enthusiastic about travel, you will thrive in this remote role supporting clients from anywhere.

Formación

• Friendly and professional communication style.
• Customer support experience preferred.
• Reliable and organized.
• Comfortable using online tools and learning new systems.
• Interest in travel and client satisfaction.

Responsabilidades

• Provide assistance through email, chat, and phone communication
• Help with itinerary changes, updates, and general travel questions
• Provide destination and travel guideline information
• Follow up with travelers before departure
• Resolve concerns while maintaining a positive customer experience

Descripción del empleo

Elevationtravelpartners is seeking a Virtual Travel Customer Service specialist to assist clients with trip planning and support throughout their travel experience.

You will handle inquiries by email, chat, and phone; help with itinerary changes; provide destination guidance; and follow up before departure to ensure a smooth journey.

If you are friendly, organized, and enthusiastic about travel, you will thrive in this remote role supporting clients from anywhere.