Supervisor, Event Services

Equiniti; Asia; Hybrid; PEN 49,000 - 66,000; Full time

Job summary

Notified is seeking a Supervisor, Event Services to lead a team delivering investor relations webcasts and conference calls from our Makati City office. You will coach staff, manage client relationships, and balance priorities in a fast-paced environment.

Flexible to work from home on some days, with in-office coverage Tue–Thu. Strong background in live events and Microsoft 365 is required for success in this role.

Qualifications

• Bachelor's degree in business administration, communications, or related field, or equivalent experience.
• 5+ years in webcasting, conferencing, virtual events, or live production.
• Strong written and verbal communication with clients and stakeholders.
• Proficiency with Microsoft 365 apps (Outlook, Teams, Word, Excel, PowerPoint).

Responsibilities

• Lead, support, and develop a team delivering investor relations webcasts and conference calls.
• Provide coaching and performance development for team members.
• Ensure daily event volume is assigned, covered, and executed effectively.
• Coordinate with internal teams to resolve issues and deliver events successfully.

Skills

Team leadership

Communication

Project management

Microsoft 365

Live-event experience

Education

Bachelor's degree

Tools

CRM software

Ticketing systems

PM platforms

Live streaming tech

Job description

## Supervisor, Event ServicesApply: Makati City: Full time: Posted Today: R18009Management LevelG**Notified, Your Story Begins Here**We are Notified, the only technology partner dedicated to both investor relations and public relations professionals. We help our clients control and amplify the corporate narrative. Our fully integrated PR and IR platforms streamline every step from press release distribution, media targeting, and analytics to IR websites, earnings and investor events, and regulatory filings. Powered by GlobeNewswire, one of the largest and most trusted newswire distribution networks for over 30 years, we empower communicators to inform a better world. **Notified is an affiliate of Equiniti Group Limited (EQ), a fintech that connects the future of capital, communications, and governance — building trust and confidence in every market we serve.** **Location** This role will be based out of Notified Office located on the 14th Floor, AIA Tower (formely Philam Life Tower), 8767 Paseo de Roxas, Bel-Air, Makati City. Our expectation at this time, is that you would work from our office on Tuesdays, Wednesdays, Thursdays with flexibility to work from home on Mondays and Fridays. **Job Summary**The Supervisor, Event Services, is a working leader responsible for supervising a team while also managing a smaller portfolio of assigned clients. This position oversees the coordination and successful delivery of investor relations webcasts, conference calls, and other corporate communications events.The Supervisor supports their team by establishing priorities, monitoring event coverage, coaching team members, and serving as an escalation point for client and operational issues. The individual also maintains direct responsibility for assigned client relationships and events, requiring the ability to balance competing priorities in a high-volume, high-visibility environment supporting time-sensitive investor relations events and peak earnings-season activity. **Essential Duties and Responsibilities*** Lead, support, and develop a team responsible for coordinating and delivering investor relations webcasts and conference calls.* Provide coaching, feedback, and ongoing development support to team members.* Establish and track individual performance goals and development plans.* Ensure daily event volume is appropriately assigned, covered, and executed effectively.* Balance competing client, event, and team priorities while maintaining service quality and meeting deadlines.* Facilitate quality-control checks to ensure events meet client specifications and internal standards.* Serve as an escalation point for client concerns, technical issues, service disruptions, and other operational challenges.* Collaborate with internal teams to resolve issues, coordinate resources, and support successful event delivery.* Recommend and implement process improvements that increase efficiency, consistency, and service quality.* Stay current on webcast, conferencing, streaming, and virtual-event technologies, as well as relevant industry trends and competitor offerings.* Manage a portfolio of assigned clients, serving as the primary point of contact throughout planning, preparation, execution, and follow-up.* Coordinate the delivery of live and on-demand webcasts, conference calls, and related corporate communications events.* Perform other duties as assigned.**Minimum Qualifications*** Bachelor's degree in business administration, communications, media production, computer science, management information systems, or a related field. Equivalent professional experience may be considered in place of a degree.* Five or more years of relevant professional experience in webcasting, conferencing, virtual events, live production, event operations, or a related environment.* Strong written and verbal communication skills.* Ability to communicate confidently and professionally with clients and stakeholders at all organizational levels.* Strong organizational, prioritization, decision-making, and problem-solving skills.* Ability to remain composed and make sound decisions during live-event issues or client escalations.* Proficiency with Microsoft 365 applications, including Outlook, Teams, Word, Excel, and PowerPoint.* Ability to work outside standard shift hours when needed to support live events, client requirements, or operational coverage.* Multilingual communication skills are a plus. **Preferred Qualifications*** Familiarity with webcast platforms, conference call services, live-streaming technologies, and on-demand media.* Experience using CRM, ticketing, project-management, or work-management platforms.* Knowledge of audio and video production workflows, streaming, video encoding, and basic networking concepts **Work Schedule*** This position **follows anywhere between 1:00PM - 1:00AM PH time**, but this is also reviewed and adjusted on a quarterly basis, based on business needs. Flexibility is required to support live events outside standard business hours, including early mornings, evenings, or occasional weekends as business needs dictate.