Peru Services Head

Citi; Lima Metropolitana; Hybrid; PEN 615,000 - 820,000; Full time

Benefits offered by this job

Hybrid work model (3 days in office, 2

Learning & development opportunities

Global collaboration

Financial wellbeing & work-lifeBalance

Family support

Job summary

Citi Peru is seeking a Peru Services Head to manage multiple teams through other managers and to shape market positioning for Citi's key client segments in Peru. The role sits at the intersection of commercial strategy, client advisory, and risk governance, with senior-level internal and external negotiation responsibilities.

You will lead cross-functional collaboration with Legal, Compliance, Market and Credit Risk, Audit, and Finance to ensure governance and control.

Qualifications

• 15+ years of relevant banking experience, including 8-10+ years in a managerial role.
• Proven leadership skills with a track record of developing and growing teams, including matrixed structures.
• Demonstrated success managing large client relationships from a banking or product perspective.
• Track record selling cash management, trade finance, or technology-based consulting solutions.
• Strong stakeholder, regulator, and client management capabilities.
• Commercial thinking with the ability to identify and act on market positioning opportunities.
• Working knowledge of risk management principles applied to transactional decision-making.
• Clear, persuasive communication skills for internal and external audiences, including indirect reporting lines.
• Fluent English language proficiency.
• Experience collaborating with global teams across multiple markets.

Responsibilities

• Increase penetration of the Bank’s services within the existing client base as well as acquiring new clients.
• Leading clients’ sales origination, pipeline development, customer revenue growth and retention.
• Responsible for new cross-sell and retention, in addition to managing a team of product / solution sales
• Trusted Advisors to diverse clients for complex cash management, treasury and working capital, and trade services
• Develop Our People and be seen as a Champion of Progress who delivers value to client and partners alike
• Work in close partnership with control functions such as Legal, Compliance, Market and Credit Risk, Audit, Finance in order to ensure appropriate governance and control infrastructure
• Build a culture of responsible finance, good governance and supervision, expense discipline and ethics
• Appropriately assess risk/reward of transactions when making business decisions; and ensure that all team members understand the need to do the same, demonstrating proper consideration for the firm’s reputation.
• Be familiar with and adhere to Citi’s Code of Conduct and the Plan of Supervision for Global Markets and Securities Services; and ensure that all team members understand the need to do the same
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Skills

Leadership

Client management

Communication

Strategic thinking

Risk awareness

Stakeholder management

English fluency

Education

Bachelor's degree

Master's degree

Job description

The Peru Services Head manages multiple teams through other managers. In-depth understanding of how own sub-function contributes to achieving the objectives of the function. A good understanding of the industry, direct competitors' products and services, is also necessary in order to contribute to the commercial objectives of the business. Requires thorough understanding of strategic direction of the function within the relevant part of the business, combined with a solid conceptual/practical grounding in both the function and/or area of expertise and related subject areas. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication/negotiation may be necessary. Responsible for executing functional strategy in area managed. Determines approach to implementing functional strategy. Accountable for end results, budgeting, planning, policy formulation and contribution to future strategy of the area(s). Impact reflects size of team managed, strategic influence on the business and interaction with other functions or businesses. Full management responsibility for multiple teams, including management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval. May be doing involved or responsible for diverse (cross-discipline) activities.

This role sits at the intersection of commercial strategy, client advisory, and risk governance, offering the opportunity to shape market positioning for one of Citi's key client segments in Peru.

Responsibilities

• Increase penetration of the Bank’s services within the existing client base as well as acquiring new clients.
• Leading clients’ sales origination, pipeline development, customer revenue growth and retention.
• Responsible for new cross-sell and retention, in addition to managing a team of product / solution sales
• Trusted Advisors to diverse clients for complex cash management, treasury and working capital, and trade services
• The person will be given hands-on training and be responsible for the Global relationship and client’s portfolio that are both parented with subsidiaries as well as internal staff
• Develop Our People and be seen as a Champion of Progress who delivers value to client and partners alike
• Work in close partnership with control functions such as Legal, Compliance, Market and Credit Risk, Audit, Finance in order to ensure appropriate governance and control infrastructure
• Build a culture of responsible finance, good governance and supervision, expense discipline and ethics
• Appropriately assess risk/reward of transactions when making business decisions; and ensure that all team members understand the need to do the same, demonstrating proper consideration for the firm’s reputation.
• Be familiar with and adhere to Citi’s Code of Conduct and the Plan of Supervision for Global Markets and Securities Services; and ensure that all team members understand the need to do the same
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Recommended Qualifications

• 15+ years of relevant banking experience, including 8-10+ years in a managerial role.
• Proven leadership skills with a track record of developing and growing teams, including matrixed structures.
• Demonstrated success managing large client relationships from a banking or product perspective.
• Track record selling cash management, trade finance, or technology-based consulting solutions.
• Strong stakeholder, regulator, and client management capabilities.
• Commercial thinking with the ability to identify and act on market positioning opportunities.
• Working knowledge of risk management principles applied to transactional decision-making.
• Clear, persuasive communication skills for internal and external audiences, including indirect reporting lines.
• Fluent English language proficiency.
• Experience collaborating with global teams across multiple markets.

Beneficial Skills & Qualifications

• Project management experience across cross-functional initiatives.

Education

• Bachelor's degree required; Master's degree preferred.

What We Offer

Join a global banking team where your leadership shapes how one of Citi's most strategic client segments grows across Peru and beyond.

• Work in a hybrid model with three days in the office and two days working remotely.
• Build your expertise through exposure to complex treasury, trade, and cash management solutions.
• Collaborate directly with global teams across markets, control functions, and senior stakeholders.
• Access ongoing learning and development opportunities tied to leadership and commercial growth.
• Benefit from programs supporting financial wellbeing, work-life balance, and family support.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group

Institutional Sales

Job Family

Solution Sales

Time Type

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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