Front Desk & Facilities Attendant

Deer Run Community Association; Casual; Presencial; PEN 6.953.000 - 10.198.000; Jornada completa

Descripción de la vacante

Deer Run Community Association is seeking a friendly Front Desk & Facility Attendant. The role blends customer service, front desk duties, and facility operations to support members, renters, volunteers, and guests.

You will greet visitors, handle inquiries, assist with bookings, manage payments, and help with events and safety checks. Strong communication and organizational skills are essential.

Formación

• Experience in customer service or front-line roles.
• Strong verbal and written communication skills.
• Excellent organizational abilities and attention to detail.
• Ability to work independently and manage multiple tasks.
• Experience in administrative work or non-profit settings is a plus.

Responsabilidades

• Greet members, renters, tenants, volunteers, and visitors.
• Handle inquiries via phone, email, and in person; assist with bookings.
• Open/close facility and perform routine checks.
• Process payments and maintain daily transaction records.
• Maintain and update member, rental, and booking information.
• Support events, set-up, tear-down, and special projects.

Conocimientos

Customer service

Communication

Organization

Initiative

Independent work

Educación

Microsoft Office proficiency

Herramientas

Microsoft Office

Descripción del empleo

The Deer Run Community Association (DRCA) is looking for a friendly, reliable, and organized Front Desk & Facility Attendant to join our team. This role is a combination of customer service, front desk, administration, and facility operations. The successful candidate will be an important point of contact for our members, renters, tenants, volunteers, and community.

What you'll do:

• Welcome and assist members, renters, tenants, and visitors.
• Respond to phone, email, and in-person inquiries and assist with facility bookings.
• Open and close the facility and complete routine facility checks.
• Process payments, handle cash, and complete daily transaction records.
• Maintain member, rental, booking, and other administrative information.
• Complete general administrative tasks and assist with special projects and events.
• Support event and rental set-up and tear-down as required.
• Monitor the facility for cleanliness, safety, and security and report issues as needed.
• Liaise with staff, contractors, volunteers, and renters to support smooth facility operations.
• Use quieter periods at the front desk to complete administrative work, organize, follow up on tasks, and support projects.
• Participate in cleaning, snow removal, and other duties required to maintain a safe and welcoming facility.

What we're looking for:

• Previous customer service or front-line experience.
• Strong verbal and written communication and interpersonal skills.
• Good computer and administrative skills; experience with Microsoft Office is an asset.
• Strong organization and attention to detail.
• Ability to work independently, take initiative, and manage multiple priorities.
• Professional, friendly, and customer-focused approach.
• Previous administrative, community, recreation, or non-profit experience is an asset.

Requirements:

• Evening and weekend availability.
• Comfortable working independently and alone during portions of a shift.
• Ability to perform physical duties such as moving supplies, room set-up/tear-down, and snow removal.

This is a great opportunity for someone who enjoys working with people but also likes having a variety of administrative and operational work to keep them busy throughout their shift.