Business Process Associate III (Finance)

Crawco; Asia; On-site; PEN 103,000 - 186,000; Full time

Job summary

Crawco is seeking a Business Process Associate III (Finance) to optimize and manage financial processes across accounts receivable, general ledger, and reporting. The role focuses on accuracy, compliance, and efficiency, acting as SME for assigned processes and supporting cross-functional teams.

The ideal candidate has 2+ years in accounting/finance, strong Excel/Navision skills, and excellent communication with attention to detail. The position is full-time and on-site.

Qualifications

• Bachelor’s degree in Accounting, Finance, Business Administration, or related field preferred.
• 2+ years of experience in accounting, finance, or related area.
• Must have strong process management, analytical, and communication skills.

Responsibilities

• Acts as SME for a process and point of contact when supervisor unavailable; consults before escalation.
• Handles complex scenarios like client account reconciliation, billing history, and more.
• Ensures accuracy of financial data provided internally and externally.
• Summarizes information to prepare reports and explains financial reports to stakeholders.
• Conducts QA on processes and trains team as needed.
• Analyzes and resolves issues with a customer-focused approach.
• Routes tasks via internal systems and refers matters beyond authority to supervisor.
• Upholds Crawford Code of Conduct and SOP adherence; protects information confidentiality.
• Performs various admin duties to support other business processes.

Skills

Process management

Financial analysis

Communication skills

Attention to detail

Organizational skills

Confidentiality

Cross-functional teamwork

Education

Bachelor's degree in Accounting/Finance/Business Administration

Tools

Navision

Excel

Job description

Business Process Associate III (Finance)

Job Info

• Job Identification 5495
• Job Category Finance
• Posting Date 10/12/2026, 08:02 AM
• Job Schedule Full time

Job Description

Responsible for managing and optimizing financial processes, ensuring efficiency, accuracy, and compliance. This role often involves working with various finance functions, including accounts receivable, general ledger, and financial reporting.

Responsibilities

• Finance Information Review
  • Acts as a subject matter expert for a given process and point of contact, in the absence of immediate supervisor, for any clarification before reaching out to onshore
  • Responsible for handling complex scenarios that would require further analysis and decision making (i.e., client account reconciliation, billing history, etc.)
  • Ensures the accuracy of financial data that is provided both internally and externally.
  • Summarizes information to prepare reports as necessary and be able to explain these financial reports.
  • Conducts quality assurance or review on processes and documents completed by BPA II Facilitates any additional training needed by the team.
    
• Business Process Support
  • Analyzes and resolves any issues and inquiries regarding matters of work in a customer-oriented approach.
  • Routes tasks to appropriate processor by utilizing internal systems.
  • Refers matters beyond limits of authority and expertise to immediate superior for direction.
  • Upholds the Crawford Code of Conduct by protecting the confidentiality of information.
  • Adheres to the standard operating procedures (SOP) and turnaround time set by the company.
  • Performs variety of administrative duties and other related tasks from time to time as assigned to contribute to other business processes.

Qualifications

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field is often preferred.
• At least two (2) years work experience in accounting, finance, or a related field
• Must:
  
  • Process Management Expertise: In-depth understanding of finance processes such as:
  • Cash Application Expertise: Ability to apply incoming payments to customer accounts accurately and efficiently.
  • Billing Knowledge: Experience with generating invoices, managing billing cycles, and ensuring accurate and timely billing processes.
  • Collection Skills: Proficiency in handling collections processes, including contacting clients for overdue payments.
  • Analytical Skills: Ability to analyze financial information without depending on the operating procedures of the DTP.
  • Communication Skills: Strong written and verbal communication skills for interacting with cross-functional teams and to explain complex processes in a clear manner.
  • Attention to detail: Ensures process documentation is accurate and up to date.
  • Organizational Skills: Strong ability to prioritize tasks, manage multiple accounts, and meet deadlines in a fast-paced environment
  • Strong focus on maintaining compliance with internal controls and regulatory requirements.
  • Maintains high degree of professionalism and confidentiality.
  • Interpersonal skills - Able to work independently and as a team member.
    
• Prior experience with accounting software and tools (e.g., Navision) and Microsoft Office Suite, especially Excel, is required.
• Experience in process improvement and working with cross-functional teams is highly valued.