Associate, Capital Markets Operations Back Office Confirmations

Crédit Agricole SA; Asia; On-site; PEN 53,000 - 105,000; Full time

Benefits offered by this job

Hospitality/Relocation support

Job summary

Crédit Agricole CIB in Hong Kong seeks an Associate for Capital Markets Operations Back Office Confirmations. The role handles confirmations for FX/MM, Derivatives and Structured products across Asia, with emphasis on accuracy, regulatory compliance and client service.

You will work within a multi-cultural, fast-paced hub, supporting efficiency improvements and system enhancements while maintaining strong client relationships.

Qualifications

• Bachelor Degree / BSc Degree or equivalent in business, banking or finance.
• 6–10 years of minimal experience in Capital Markets Back-Office.
• Proficiency in English and Mandarin; additional language is a plus.
• Strong analytical, organizational and interpersonal skills.

Responsibilities

• Process confirmations for FXMM, FXNDF, IRS/CIRS, Swaption and Structured Products.
• Ensure confirmations comply with local regulations and internal policy.
• Review processes and systems; propose enhancements.
• Identify and resolve workflow issues.
• Establish and update procedures.
• Maintain direct client contact for quality service.
• Support Head of Confirmation on projects.
• Daily reporting for internal control.
• Assist in system enhancement and UAT testing.
• Maintain client-provider relationships.
• Keep risks and losses low.

Skills

Analytical skills

Decision making

Good judgment

Multitasking

Multicultural awareness

Overtime flexibility

Education

Bachelor Degree

Finance-related degree

Tools

SWIFT

RTGS

MS Office

VBA

Job description

Associate, Capital Markets Operations Back Office Confirmations

Business type

Types of Jobs - Operations

Job title

Associate, Capital Markets Operations Back Office Confirmations

Contract type

Permanent Contract

Job summary

Operations & Country COOs (OPC) in Hong Kong is made up of four main teams:

• Financing & Trade Operations (FTO) including Documentary & Guarantee Operations, Credit & Loan Operations
• Transaction Banking Operations (TBO) covering client account operations
• Capital Markets Operations (CMO) including Middle Office, Back Office and Transverse Operations functions
• Asia & Middle-East Operations Projects (AOP) covering CMO, FTO, TBO and Transversal projects

Within CMO, the Back Offices (CMB) provides operational services to multiple CA-CIB sites including Europe, US, Gulf and Asia for all Capital Markets transaction including FX, MM, Derivatives, Structured trades and Fixed Income activities.

The activities of Confirmation team focusing on FXMM, Derivatives and Structured products confirmation under Asian booking.

Key Responsibilities

• Responsible for the confirmation processing of capital markets transactions including FXMM, FXNDF, FX Options, IRS/CIRS, Swaption, Caps and Floors, Structured Products covering Singapore, Hong Kong, Shanghai, Tokyo and other satellites in HK processing hub to ensure the daily operational activities of capital markets products are performed smoothly and efficiently.
• Ensure confirmations are issued in compliance with local regulations and the internal policy.
• Review operation process and application systems and recommend on enhancements to ensure the effectiveness in transaction processing and settlement.
• Identify and resolve workflow issues and problems.
• Establish and update the procedures.
• Engages in direct customer contact to ensure quality and timely services in transactions processing and inquiries are provided
• Assist Head of Confirmation to carry out common projects / global initiatives
• Handle daily reporting for internal control.
• Assist in system enhancement and responsible for UAT testing
• Assist team head to carry out common projects / global initiatives
• Provide management with information on unusual booking and settlement matters.
• Initiate client contact on trade confirmation or settlement matters and handle enquiry where necessary.
• Maintain a high level of client service internally and externally and help actively manage the Client-provider relationship
• Ensure risks and issues identified are resolved in an appropriate and timely manner.
• Keep operational losses at the lowest level

Supplementary Information

In accordance with the Mandatory Reference Checking (MRC) Scheme implemented by the Hong Kong Monetary Authority (HKMA), a successful candidate for an In-Scope Position who has held a position with an In-Scope Institution in the past 7 years will be subject to a mandatory reference check. For more details, please refer to Mandatory Reference Checking Scheme Phase 2 | The Hong Kong Association of Banks .

Personal data provided by job applicants will be used strictly in accordance with the employer’s personal data policies, a copy of which will be provided immediately upon request. La version française est disponible sur demande à votre RH locale

Geographical area

Asia, Hong Kong

City

HONG KONG

Bachelor Degree / BSc Degree or equivalent

University education in business administration, banking or finance-related discipline

Level of minimal experience

6-10 years

Experience

Minimum 6 years of experience in a Capital Market Back-Office

Required skills

• Strong analytical, organizational and interpersonal skill
• Strong decision making and problem solving skills
• Good judgment, alertness and common sense
• Hard-working, comfortable with multi-tasking and able to work under pressure
• Perfectly at ease in a multi-cultural environment
• Willing to work overtime, public holidays and flexible hours

Technical skills required

• Thorough knowledge of Back-office organization and processes on FX and MM activities
• In-depth knowledge and experience in FXMM settlement
• Strong hands-on knowledge in SWIFT, RTGS and related operations
• Sound understanding of operational and settlement risk
• Versatile with PC tools and applications, e.g. MS Office, VBA

Languages

Proficient in English and Mandarin – another language is a plus

General information

Entity

About Crédit Agricole Corporate and Investment Bank (Crédit Agricole CIB)

Entity

About Crédit Agricole Corporate and Investment Bank (Crédit Agricole CIB)

Crédit Agricole CIB is the corporate and investment bank of the Crédit Agricole group, the 10th largest banking group in the world *.

We support major companies and financial institutions in their development and the financing of their projects.

As pioneers in responsible finance, social and environmental commitments are at the heart of our activities.

Joining our teams means working in a multicultural environment, both dynamic and stimulating, where you will contribute to developing a sustainable economy.

We support employees throughout their journey: you will develop your skills and access various mobility opportunities among the diversity of our businesses in more than 30 international locations.

Our culture is built on collaboration, innovation and openness, where everyone is valued and empowered.

By working every day in the interest of society, Crédit Agricole CIB aligns with the Group values committed to diversity and inclusion and placing people at the heart of all its transformations.

All our jobs are open to people with disabilities. We welcome applications from candidates of all backgrounds and experiences.

Ready to take part in our mission ?

*By balance sheet size - The Banker, Juillet 2025