Systems Analyst - IT Change, UAT & Stakeholder Liaison

Epergne Solutions; Oman; On-site; OMR 10,470 - 13,611; Full time

Job summary

A technology solutions provider in Oman is seeking a System Analyst to analyze business requirements and provide day-to-day system support. This role requires 5+ years of experience in system analysis, knowledge of application support, and familiarity with ITIL processes. You will act as a liaison between stakeholders, maintain documentation, and participate in User Acceptance Testing. Ideal candidates should possess a Bachelor's degree in IT or Computer Science and any relevant certifications.

Qualifications

• 5+ years of experience in System Analysis or Business Systems Analysis.
• Experience in enterprise or regulated environments is preferred.
• Certifications such as ITIL or Business Analysis are an advantage.

Responsibilities

• Analyze business requirements and translate them into functional and system specifications.
• Provide system support, including issue analysis and troubleshooting.
• Liaise between business stakeholders, IT teams, and vendors.
• Prepare and maintain system documentation.
• Support change management activities.
• Participate in User Acceptance Testing (UAT).
• Ensure compliance with policies and standards.
• Assist in audits by providing system documentation.

Skills

System Analysis

Business Systems Analysis

Application support

System integrations

ITIL processes

Analytical skills

Stakeholder communication

Education

Bachelor's degree in Information Technology

Job description

A technology solutions provider in Oman is seeking a System Analyst to analyze business requirements and provide day-to-day system support. This role requires 5+ years of experience in system analysis, knowledge of application support, and familiarity with ITIL processes. You will act as a liaison between stakeholders, maintain documentation, and participate in User Acceptance Testing. Ideal candidates should possess a Bachelor's degree in IT or Computer Science and any relevant certifications.