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TRANS WAVE MARINE SHIPPING SERVICES L.L.C is recruiting an Operations Coordinator to oversee daily STS transfer operations, aligning vessels, agents and vendors to ensure timely mobilisation and proper costing. You will keep all parties informed and ensure documentation is complete.
Focus areas include pre‑arrival and post‑operation document review, POAC travel logistics and maintaining orderly job files in line with QHSE policies.
To coordinate the daily ship-to-ship (STS) transfer operations of the Portline STS Desk, ensuring that vessels, agents, vendors, service boats, STS equipment and the POAC are arranged on time for each operation, that all parties are kept updated, and that every job is correctly costed, documented and closed to Accounts.
Coordinate daily STS operations with vessels, agents and vendors to ensure smooth operations.
Plan and coordinate the mobilisation and demobilisation of fenders and STS gear based on vessel readiness and ETA.
Send operational updates to all concerned parties – clients, vessels, agents, vendors and the internal team.
Book service boats through the vessel agent or directly with the boat operator, as required by the operation.
Arrange ticketing, travel, visa and transport for POAC arrival and departure.
Arrange hotel accommodation and all other logistics so that the POAC arrives and departs without delays.
Coordinate POAC movements in line with vessel ETA and changes to the operation schedule.
Book the costs of each job against that job on a daily basis.
Close each job file and submit it to Accounts with complete supporting documents.
Analyse pre-arrival operational documents for each STS operation and report any gaps to the Operations Head before vessel arrival.
Analyse post-operation documents for each STS operation and confirm they are complete.
After each STS operation, collect the SOF, the signed documents from the vessels and the POAC, and the Quality Questionnaire (QQ), and attach them to the job file.
Maintain the STS operations checklists for each job.
Follow company policies, QHSE requirements and Portline STS procedures at all times.
Perform other operational duties as assigned by the Operations Head or management.
Diploma or bachelor's degree in Shipping, Logistics, Maritime Studies, Business Administration or a related field.
Experience in STS operations, shipping agency or marine operations is preferred.
Familiarity with STS documentation, POAC/crew travel logistics and job costing will be an advantage.
GCC experience preferred; valid driving licence an advantage.
Working knowledge of STS operations, fenders and STS equipment.
Strong coordination, planning and follow-up skills.
Good verbal and written communication in English.
Good working knowledge of MS Office – Excel, Word and Outlook.
Accuracy in documentation, job costing and record keeping.
Ability to work under pressure and handle changing ETAs and operational requirements.
Willingness to work flexible hours and respond outside office hours when operations require.