SME Banking Relationship Manager — Growth & Strategy

ahlibank SAOG; Muscat; On-site; OMR 12,000 - 24,000; Full time

Job summary

ahlibank SAOG in Muscat, Oman invites applications for a role to manage and grow a portfolio of SME liability accounts. You will identify income opportunities, build business plans, secure deposits, and ensure adherence to policy.

Leading client relationships and drive profitability, you will conduct regular reviews, promote liability products, and collaborate with internal teams to deliver efficient service while maintaining compliance and high customer satisfaction.

Qualifications

• Omani nationality is a must.
• Minimum 5 years of banking experience, preferably in SME Banking or Business Banking.
• Experience with liability products and portfolio management preferred.

Responsibilities

• Identify potential clients and develop income-generating opportunities in defined markets.
• Create and maintain an annual business plan and sales budget for the portfolio.
• Promote liability products to meet sales targets and contribute to branch performance.
• Manage a SME client portfolio to ensure profitability and retention.
• Conduct regular client reviews and propose solutions aligned with Bank strategy.
• Maintain high customer satisfaction and respond to queries/complaints promptly.
• Ensure compliance with Credit Policy, operations guidelines, and regulatory requirements.
• Drive process improvements through automation and digital solutions.
• Mentor junior staff and share knowledge within the team.

Skills

Business development

Client relationship management

Sales planning

Financial analysis

Education

Bachelor's degree in Business Administration, Finance, Banking, Accounting, Economics, or a related field

Job description

ahlibank SAOG in Muscat, Oman invites applications for a role to manage and grow a portfolio of SME liability accounts. You will identify income opportunities, build business plans, secure deposits, and ensure adherence to policy.

Leading client relationships and drive profitability, you will conduct regular reviews, promote liability products, and collaborate with internal teams to deliver efficient service while maintaining compliance and high customer satisfaction.