Senior Manager Emerging Tech Services

Omantel; Muscat; On-site; OMR 90,000 - 150,000; Full time

Job summary

Omantel seeks a senior leader to drive the TechCo+ ambition, identifying and incubating emerging technology services and partnering across FinTech, InsurTech, TravelTech, and MedTech ecosystems. You will own feasibility, business cases, and commercial structuring end-to-end in a fast-paced, growth-oriented environment.

The role requires shaping a structured partner pipeline, defining MVPs, and monetising telecom assets, with a focus on delivering value through data-led, customer-centric

Qualifications

• Bachelor degree in a relevant field is required.
• Professional certification in the field is preferable.
• 8 years of relevant experience with at least 3 years in a management position.

Responsibilities

• Define and activate Omantel’s emerging technology and partner ecosystem strategy across InsurTech, FinTech, TravelTech, MedTech, and adjacent verticals.
• Advise executive leadership on emerging technology trends and translate technical developments into commercial implications.

Skills

Leadership

Strategy development

Stakeholder management

Financial modelling

Business development

Team building

Negotiation

Education

Bachelor in relevant discipline

Job description

Role PurposeLead delivery of Omantel's TechCo+ ambition through the identification, evaluation, incubation, and validation of emerging technology services, and through partnerships across the FinTech, InsurTech, TravelTech, and MedTech ecosystems. Translate innovative capabilities into commercially viable propositions owning feasibility, business case, and commercial structuring through

Role PurposeLead delivery of Omantel's TechCo+ ambition through the identification, evaluation, incubation, and validation of emerging technology services, and through partnerships across the FinTech, InsurTech, TravelTech, and MedTech ecosystems. Translate innovative capabilities into commercially viable propositions owning feasibility, business case, and commercial structuring through

Position Information

• Unit: CCO
• Division: Digital Growth
• Location: Muscat
• Grade: L2
• Line Manager: General Manager Digital Growth
• Minimum role requirements:
• Bachelor in relevant discipline
• Professional certification in the field is preferable
• 8 years of relevant experience with at least 3 years in a management position

Key Accountabilities

• Define and activate Omantel’s emerging technology and partner ecosystem strategy across InsurTech, Super Apps, FinTech, Super Apps, TravelTech, MedTech, and adjacent verticals, ensuring each opportunity is embedded into Omantel’s digital ecosystem.
• Advise executive leadership on emerging technology trends, translating technical developments into commercial implications and clear strategic recommendations.
• Build and manage a structured technology partner pipeline across startups, scale-ups, and established vendors, while maintaining a live market and competitor radar.
• Define minimum viable offerings, pilot success criteria, go to market assumptions, and scale readiness requirements for each emerging technology opportunity.
• Own the business case end to end, including revenue and cost modelling, investment requirements, payback and return thresholds, and the recommendation to build, buy, partner, or invest.
• Design and negotiate the commercial construct, including revenue sharing, white-label, referral, joint venture, equity, or venture models, working with Legal, Regulatory, Finance, and Procurement through to signed agreement.
• Manage partner contracts across their lifecycle, including commercial terms, SLAs, renewals, renegotiation, and contractual performance management.
• Own and manage the innovation portfolio and budget, tracking pipeline health, funding allocation, performance, and returns while reallocating investment away from underperforming initiatives.
• Build and lead a high-performing team, fostering a customer-centric, data-led, performance-driven, and innovation-focused culture, while supporting Omanisation and national talent development through hiring, capability building, and succession planning.

Leadership

• Align teams around the emerging technology and ecosystem strategies and priorities.
• Lead change, innovation, and continuous improvement.
• Make clear decisions and resolve conflicts effectively.
• Develop team capability through coaching and empowerment.
• Provide shareholder-level oversight of subsidiaries and the venture portfolio, holding entities to agreed performance without displacing their management accountability.

Behavioral

• Drive results with strong ownership and accountability.
• Make timely, data-informed decisions.
• Demonstrate ethics, compliance, and responsible governance, exercising independent judgement where partner or subsidiary interests.

• Build strong relationships with stakeholders, vendors, and partners, and manage commercial performance against agreed terms.
• Commit under uncertainty, pursue opportunities with persistence, and stop initiatives that fail against agreed criteria.

Technical

• Assess emerging technologies and vertical business models across FinTech, InsurTech, Super Apps, TravelTech, and MedTech, and judge their commercial fit with Omantel.
• Build business cases and financial models, and structure and negotiate partnership commercials through to signed agreement.
• Manage portfolio and subsidiary performance through defined metrics, structured reporting, and corrective action.
• Monetise telecom assets customer base, distribution, carrier billing, identity, network APIs, IoT, data within partner propositions.
• Govern feasibility, pilots, and stage-gated evaluation through to handover for deployment.
• Basic understanding of cloud, APIs, data, AI, cybersecurity, and platform integration