Senior Banking Sales Officer: Growth & Service

ahlibank; Muscat; Presencial; OMR 7000 - 11.000; Jornada completa

Descripción de la vacante

Ahli Bank is seeking a Sales Officer to drive branch sales and deliver exceptional customer service in Muscat. You will identify new business opportunities, manage daily customer interactions, and work with a team to meet branch targets while ensuring compliance with bank policies.

The role emphasizes relationship-building, market awareness, and effective problem resolution, with a focus on retaining customers and supporting continuous improvement initiatives.

Formación

• Omani nationals only.
• Minimum Higher Diploma; Bachelor's Degree preferred.
• Minimum 5 years of relevant experience in the banking industry.

Responsabilidades

• Achieve Individual Sales and Branch Targets: Consistently meet or exceed individual monthly sales targets and contribute to branch performance.
• Team Collaboration and Staff Support: Actively contribute as a team player and coach new staff.
• Customer Acquisition and Business Development: Contact potential customers daily in-branch and outside, noting interactions and closed deals.
• Market Awareness and Competitive Analysis: Monitor local market and adjust sales approaches accordingly.
• Process Adherence and Audit Compliance: Follow branch processes and report deviations to maintain audit readiness.
• Service Improvement and Feedback: Provide feedback to reduce cycle times and costs while increasing satisfaction.
• Customer Retention and Complaint Resolution: Retain customers and resolve issues collaboratively.
• Diverse Customer Handling: Serve customers from diverse backgrounds without bias.
• Sales Reporting and Goal Tracking: Attend weekly meetings and report progress and strategies.

Conocimientos

Sales experience

Customer service

Team collaboration

Market awareness

Educación

Higher Diploma

Bachelor's degree (preferred)

Descripción del empleo

Ahli Bank is seeking a Sales Officer to drive branch sales and deliver exceptional customer service in Muscat. You will identify new business opportunities, manage daily customer interactions, and work with a team to meet branch targets while ensuring compliance with bank policies.

The role emphasizes relationship-building, market awareness, and effective problem resolution, with a focus on retaining customers and supporting continuous improvement initiatives.