Reservations Supervisor - Elevate Guest Experience & Revenue

Anantara; Oman; On-site; OMR 9,612 - 13,457; Full time

Job summary

Anantara is seeking a Reservation Supervisor for its Al Jabal Al Akhdar Resort in Oman. The ideal candidate will manage reservations, ensure adherence to hotel standards, and contribute to maximizing revenue through excellent customer service.

This position requires proficiency in reservation systems such as Opera, knowledge of current rates, and the ability to anticipate client needs. Join us in delivering an unforgettable experience to our guests while working in a resort that embodies authentic hospitality.

Qualifications

• Experience in reservations management and customer service required.
• Thorough knowledge of room reservation procedures.
• Ability to handle guest inquiries and provide assistance.

Responsibilities

• Develop and implement strategies to maximize revenue.
• Maintain administration procedures to hotel standards.
• Contribute positively to sales activities and maximize opportunities.
• Assist Reservations Manager with reports and updates.

Skills

Customer assistance

Product knowledge

Revenue management

Sales opportunities

Tools

Opera

Job description

Anantara is seeking a Reservation Supervisor for its Al Jabal Al Akhdar Resort in Oman. The ideal candidate will manage reservations, ensure adherence to hotel standards, and contribute to maximizing revenue through excellent customer service.

This position requires proficiency in reservation systems such as Opera, knowledge of current rates, and the ability to anticipate client needs. Join us in delivering an unforgettable experience to our guests while working in a resort that embodies authentic hospitality.