Reservations & Revenue Growth Supervisor

Minor Hotels; ad-Dachiliyya; On-site; OMR 8,928 - 13,392; Full time

Job summary

Minor Hotels seeks a dedicated professional at Anantara Al Jabal Al Akhdar Resort to enhance customer service and manage reservations. The role involves maintaining standard operating procedures in reservations, contributing positively to sales, and managing client needs.

A passion for hospitality and attention to detail is required, ensuring all reservations are processed efficiently and accurately. Join us in delivering hospitality without limits.

Responsibilities

• Promotes a helpful and professional image to the client.
• Knows the required operation procedures of room reservations.
• Shows complete product knowledge and applies rate management.
• Answers all incoming calls to reservations per hotel standards.
• Positively contributes to sales activities within the hotel.
• Anticipates clients needs.
• Ensures all reservations and requests are confirmed correctly.
• Maintains filing on a daily basis and sets up new files.
• Promotes up-sells and cross sells at all times.

Job description

Minor Hotels seeks a dedicated professional at Anantara Al Jabal Al Akhdar Resort to enhance customer service and manage reservations. The role involves maintaining standard operating procedures in reservations, contributing positively to sales, and managing client needs.

A passion for hospitality and attention to detail is required, ensuring all reservations are processed efficiently and accurately. Join us in delivering hospitality without limits.