Remote Cybersecurity Student Mentor | 24/7 Shifts

OffSec; As Sudiyah; On-site; OMR 19,225 - 26,915; Full time

Job summary

OffSec is seeking a full-time Student Mentor to provide support and guidance to learners via live chat and email. The ideal candidate will hold an OSCP certification and have at least 3 years of IT experience, with 2 years in server technologies. Responsibilities include grading exams, conducting webinars, and troubleshooting lab systems. The role requires availability for flexible shifts across a 24/7 coverage model and will be performed remotely. Strong problem-solving and customer service skills are essential.

Qualifications

• OSCP certification required.
• 3+ years well-rounded IT experience, with 2 years in server-side technologies.
• Fluency in English required.

Responsibilities

• Engage with students in live chat and support email.
• Conduct live streams or webinars for demonstrations.
• Grading exams based on certifications.
• Troubleshooting OffSec lab systems.

Skills

Creative problem solving

Customer service

Analytical skills

Communication skills

Linux troubleshooting

Education

OSCP certification

3+ years IT experience

Tools

Customer service ticketing systems

Networking tools

Job description

OffSec is seeking a full-time Student Mentor to provide support and guidance to learners via live chat and email. The ideal candidate will hold an OSCP certification and have at least 3 years of IT experience, with 2 years in server technologies. Responsibilities include grading exams, conducting webinars, and troubleshooting lab systems. The role requires availability for flexible shifts across a 24/7 coverage model and will be performed remotely. Strong problem-solving and customer service skills are essential.