Operations Supervisor

Employment; Muscat; On-site; OMR 12,000 - 18,000; Full time

Job summary

Newrest is seeking an Operations Supervisor to join our expanding team in the Middle East. You will report to the operations manager and oversee multiple sites, ensuring delivery quality and contract compliance across all sites.

The role requires an engineering background in food/agri-food or related fields, strong leadership, and fluency in English (French is a plus). You will work in an international, fast-paced environment with a strong commitment to safety and client satisfaction.

Qualifications

• Engineering degree in food/agri-food or related field.
• Motivated, ambitious, proactive with ideas.
• Fluency in English; French is a plus.

Responsibilities

• Manage multiple sites
• Oversee the day-to-day delivery of the service
• Know, understand, and enforce the contract
• Develop and maintain an excellent relationship with clients
• Budget management: food cost, labor cost, overheads
• Manage teams on a daily basis
• Manage the flow of raw materials
• Oversee the implementation of internal systems and ensure they are properly used by the teams
• Monitor and enforce QHSE protocols and guidelines established in collaboration with the QHSE department

Skills

Fluency in English

French language (plus)

Education

Engineering degree in food/agri-food, hotel management, supply chain, logistics, or biz school

Job description

Category Logistics, Supply Chain & Procurement

Industry Construction Quality Assurance

Posted on 04/08/2026

Job description

Posted on 04/08/2026

Mission

At Newrest, we move forward thanks to those who get involved, take risks, and are eager to develop. Join a dynamic team with an entrepreneurial and sporty mindset, where decisions are taken quickly without fear of failure. At Newrest, everyone contributes to the Group’s growth. Here, hands‑on experience matters, even the CEO pushes trolleys.

About Newrest

Newrest, an expert in out-of-home catering and Facility Management, is one of the world leaders in multi‑sector catering. Driven by a pioneering "Unlimited" spirit, the Group operates in 53 countries with 60,000 employees.

Our services cover a wide range of areas: airline catering, buy‑on‑board, onboard duty free, concession catering, remotes sites and Facility Management services, rail catering, airport and motorway concessions.

More than just a company, Newrest represent a true family, with 97% of its capital owned by over 700 employees.

Our Operations

• Main activities: FM, remote, catering
• Key clients: Leading international companies
• Relevant information: Operating since 2008, across 130 sites

Your role

• We are looking for a Operations Supervisor
• You will report to the manager of operations

Key responsibilities

• Manage multiple sites
• Oversee the day-to-day delivery of the service
• Know, understand, and enforce the contract
• Develop and maintain an excellent relationship with clients
• Budget management: food cost, labor cost, overheads
• Manage teams on a daily basis
• Manage the flow of raw materials
• Oversee the implementation of internal systems and ensure they are properly used by the teams
• Monitor and enforce QHSE protocols and guidelines established in collaboration with the QHSE department

Profile

• Engineering degree in food/agri-food (general or industrial), hotel management school, Supply Chain, Logistics, or business school
• We are looking for someone motivated, ambitious, and proactive with ideas
• Fluency in English is essential, and french is a plus

What you should know before applying

• Out of solidarity with our field teams, remote work is not available
• Versatility is key, even in support functions
• A strong corporate DNA based on commitment, responsibility, and team spirit
• A dynamic, international environment that is constantly evolving
• Double-digit growth since 2020
• €3.4 billion in revenue (2024/2025)
• Development of Industry 4.0: Digital Factory:https://www.youtube.com/watch?v=2fq_qXf7WFo
• In‑house ERP system: Winrest
• A Graduate Program that develops young talent
• Management of the entire value chain: from raw material procurement to delivery on the tarmac
• Over 2 million meals served per day
• Group news available here:https://media.newrest.eu/