Operations Manager (Entertainment)

NADIA Recruitment & Management Consultants; As Sudiyah; Presencial; OMR 12.000 - 25.000; Jornada completa

Descripción de la vacante

NADIA Recruitment & Management Consultants is seeking an Operations Manager to lead all operations, commercial functions, and team development across the Kingdom of Saudi Arabia. The role drives the P&L, delivers an exceptional customer experience, and supports expansion plans to position the brand as a premier freestyle entertainment company in KSA.

The candidate will oversee a high-energy, youth-driven culture, build a multifunctional team, and ensure quality and safety across all operations

Formación

• 10+ years leadership experience in operations, hospitality, entertainment, or leisure.
• Strong commercial acumen and P&L responsibility.
• Experience launching or scaling a brand in a new market.
• Comfortable with a fast-paced, energetic, youth-driven culture.
• Excellent communicator and inspiring team leader.

Responsabilidades

• Lead all operations, commercial functions, and team development across the KSA.
• Define & implement Sales and Marketing Strategy along with annual plan.
• Identify and evaluate opportunities for venue expansion across the country.
• Build and lead a multifunctional team to deliver revenue and customer experience.
• Represent company in external engagements and build relationships with stakeholders.

Conocimientos

Leadership

P&L responsibility

Brand expansion

Strategic thinking

Communication

Team leadership

Descripción del empleo

Job Summary:

The Operations Manager of company’s KSA will lead all operations, commercial functions, and team development across the Kingdom. As the key executive in-market, the Operations Manager will own delivery of the P&L, drive exceptional customer experience, and support venue expansion efforts to make company the premier freestyle entertainment brand in KSA.

Key Responsibilities:

• Values & Behaviour
• · Lead the company’s Tribe and Values across the country, ensuring all Tribe members do the same.
• · Positively influence and maintain the company’s culture through direct and indirect action as needed.
• · Take every opportunity to promote the company’s Vision, Values and Culture both internally and externally.
• Leadership
• · Implement and manage short, medium- and long-term venue goals, outcomes and action plans.
• · Train develop and lead key functional areas to ensure predictable and sustainable revenue and profitability of the company’s KSA business and achieve consistent delivery of an awesome customer experience.
• · Build and lead a multifunctional team to deliver the growth ambition in KSA
• · Drive effective communication across all levels of the business.
• · Manage and motivate the team to increase sales and continuously enhance the customer experience.
• · Be an inspirational leader who drives an exceptional working culture by managing and motivating your management team and team members to increase sales and continuously evolve the company’s team vibe
• · Ensure quality and safety in everything we do.
• Market Expansion & Strategic Initiatives
• · Identify and evaluate opportunities for venue expansion across the country
• · Collaborate with landlords, real estate agents etc to secure locations, negotiate leases, and manage pre-opening timelines.
• · Represent company in external engagements and build strong relationships with stakeholders, landlords, government agencies, and key partners.
• Sales and Marketing
• · Define & implement Sales and Marketing Strategy along with annual plan.
• · Set and communicate short, medium- and long-term goals, outcomes and action plans for the Venue
• · Ensure the venue is maximizing occupancy via sales, events and marketing initiatives.
• · Lead business development and delivery profitable and sustainable revenue growth

Requirements:

• · 10+ years leadership experience in operations, hospitality, entertainment, or leisure.· Strong commercial acumen and P&L responsibility.· Experience launching or scaling a brand in a new market.· Comfortable with a fast-paced, energetic, youth-driven culture.· Excellent communicator and inspiring team leader.