Network Engineer | IT Helpdesk & Network Infrastructure | Oman

Talent Arabia; Oman; On-site; OMR 12,000 - 24,000; Full time

Job summary

Talent Arabia is seeking a Network Engineer to support and manage network infrastructure while providing onsite IT helpdesk and technical support. The role requires hands-on experience in network troubleshooting, firewall and switch management, and enterprise server environments.

The successful candidate will maintain network infrastructure, resolve issues, manage firewalls and switches, and support Nutanix servers.

Qualifications

• Bachelor’s degree or Diploma in an IT-related field.
• Minimum 2 years of IT helpdesk experience.
• Hands-on experience managing firewalls and switches.
• Experience with Nutanix server management.
• Strong network troubleshooting skills.
• Good communication and interpersonal skills.
• Ability to provide onsite technical support.

Responsibilities

• Manage and maintain firewalls and network switches.
• Manage and support Nutanix server infrastructure.
• Troubleshoot and resolve network-related technical issues.
• Monitor network infrastructure and address connectivity problems.
• Provide onsite IT helpdesk and technical support.
• Diagnose and resolve hardware, software, and network-related issues.
• Provide end-user technical assistance and support.
• Escalate complex technical issues when required.
• Maintain documentation of technical issues and resolutions.
• Support day-to-day IT infrastructure operations.

Skills

Network troubleshooting

Firewall management

Switch management

Nutanix server management

IT helpdesk experience

Onsite technical support

Education

Bachelor’s degree or Diploma in IT-related field

Tools

Nutanix

Job description

Location

Oman

Job Category

• Information Technology (IT) & Software
• Engineering & Technical
• Telecommunications
• Customer Service & Support
• Administration & Office Support

Job Overview

We are seeking a Network Engineer to support and manage network infrastructure while providing onsite IT helpdesk and technical support. The role is suitable for IT professionals with hands‑on experience in network troubleshooting, firewall and switch management, and enterprise server environments.

The successful candidate will be responsible for maintaining network infrastructure, resolving network‑related issues, managing firewalls and switches, and supporting Nutanix servers. The position provides opportunities for career growth, professional development, technical training, and upskilling across networking, infrastructure, and IT support technologies.

Candidates should have a minimum of two years of IT helpdesk experience, strong troubleshooting capabilities, and the ability to provide effective technical support to end users in an onsite environment.

Key Responsibilities

• Manage and maintain firewalls and network switches.
• Manage and support Nutanix server infrastructure.
• Troubleshoot and resolve network‑related technical issues.
• Monitor network infrastructure and address connectivity problems.
• Provide onsite IT helpdesk and technical support.
• Diagnose and resolve hardware, software, and network‑related issues.
• Provide end‑user technical assistance and support.
• Escalate complex technical issues when required.
• Maintain effective documentation of technical issues and resolutions.
• Support day‑to‑day IT infrastructure operations.

Requirements & Qualifications

• Bachelor’s degree or Diploma in an IT‑related field.
• Minimum 2 years of experience in IT helpdesk.
• Hands‑on experience managing firewalls and switches.
• Experience with Nutanix server management.
• Strong network troubleshooting skills.
• Good IT helpdesk and end‑user support capabilities.
• Strong problem‑solving and analytical skills.
• Good communication and interpersonal skills.
• Ability to provide onsite technical support and resolve issues efficiently.

Salary, Benefits & Career Growth

The job description does not specify a salary or compensation package.

This position provides opportunities for career growth and professional development in network engineering, IT infrastructure, server management, and technical support. The role offers practical exposure to firewalls, switches, Nutanix infrastructure, network troubleshooting, and enterprise IT support.

Ongoing technical training and skill development in networking, infrastructure management, cybersecurity, and IT service management can further support long‑term career progression.