Mechanical Service Engineer-ALTAAQA

Zahid Industries; As Sudiyah; On-site; OMR 17,000 - 24,000; Full time

Job summary

Altaaqa is seeking a Mechanical Service Engineer to perform accurate repairs and diagnoses on site in Dammam. You will be responsible for troubleshooting, repair work, parts evaluation, and reporting on each job, while maintaining safety and customer relations.

The ideal candidate holds a degree in Mechanical, Automotive or Electrical Engineering, Arabic preferred with English essential, and has at least 5 years CAT dealership or equivalent field service experience in engines, transmissions or

Qualifications

• Educational Qualifications and Certifications: Degree either in Mechanical, Automotive or Electrical Engineering
• Language Skills: Arabic is desirable. English is essential
• Experience : Minimum of5 years CAT dealership experience or equivalent, the last 2-3 of which must have been in a specific area, i.e. Engines/General Bay or Transmission and Field Service experience.

Responsibilities

• Troubleshoot and repair failures in the safest, quickest possible manner.
• Evaluate Parts for re-usability.
• Order Parts using correct and current micro-fiche etc.
• Return unused Parts on job completion to facilitate job closing and invoicing.
• Maintain his field vehicle if made available in a clean and presentable condition.
• Write Service or Job Reports on each job.
• Maintains good customer contact and relations (if applicable).
• Uses special tools in a safe respectful manner, reporting any damage or breakage immediately to his supervisor.
• Work overtime when required.
• Observe Company and safety rules at all times.
• Maintain good housekeeping.
• Be willing and capable of passing on his skills to Trainees under his supervision, in line with his Department’s Traineeship programme, or be receptive of being trained in coaching and assessing in the workplace.

Skills

Mechanical engineering

Automotive engineering

Electrical engineering

Field service

Diagnostics

Education

Degree in Mechanical/Automotive or Electrical Engineering

Job description

Job Title: Mechanical Service Engineer-ALTAAQA

Posting Start Date: 27/09/2026

Job Location: Dammam

Company: Altaaqa

Job Description:

Job Summary

• Service Engineer is responsible to carry out accurate repairs in the allotted time frame, and diagnose problems on all types of units that he has been trained on.

Key Accountabilities

• Service Engineer is responsible to carry out accurate repairs in the allotted time frame, and diagnose problems on all types of units that he has been trained on.
• Principal accountabilities:
• Troubleshoot and repair failures in the safest, quickest possible manner.
• Evaluate Parts for re-usability.
• Order Parts using correct and current micro-fiche etc.
• Return unused Parts on job completion to facilitate job closing and invoicing.
• Maintain his field vehicle if made available in a clean and presentable condition.
• Write Service or Job Reports on each job.
• Maintains good customer contact and relations (if applicable).
• Uses special tools in a safe respectful manner, reporting any damage or breakage immediately to his supervisor.
• Work overtime when required.
• Observe Company and safety rules at all times.
• Maintain good housekeeping.
• Be willing and capable of passing on his skills to Trainees under his supervision, in line with his Department’s Traineeship programme, or be receptive of being trained in coaching and assessing in the workplace.

Knowledge, Skills and Aptitude

• Educational Qualifications and Certifications: Degree either in Mechanical, Automotive or Electrical Engineering
• Knowledge:
• Technical Skills:
• Language Skills: Arabic is desirable. English is essential
• Experience : Minimum of5 years CAT dealership experience or equivalent, the last 2-3 of which must have been in a specific area, i.e. Engines/General Bay or Transmission and Field Service experience.

Key Interactions

• Key Internal Contacts:
• Electricians and Service Control
• Key External Contacts: N/A
• Direct Reports: Mechanics/Helpers