Marketimg & E-Commerce Specialist

IDdesign Oman; Muscat; On-site; OMR 18,000 - 27,000; Full time

Benefits offered by this job

Competitive salary

Performance incentives

Career development opportunities

Job summary

IDdesign Oman in Muscat, Sultanate of Oman, seeks a Marketing & E-Commerce Specialist to strengthen brand presence and drive online and showroom sales. You will plan marketing initiatives, coordinate with an external agency, oversee e-commerce merchandising, product listings, and campaigns to deliver premium customer experiences.

Ideal candidates have 4–6 years in marketing/digital marketing, knowledge of e-commerce platforms, and strong English communication; Arabic is a plus.

Qualifications

• Bachelor's degree in Marketing, Digital Marketing, Business Administration or related field.
• Minimum 4-6 years of experience in marketing, digital marketing, e-commerce, or retail brand management.
• Experience with premium furniture, home décor, or luxury retail is highly preferred.

Responsibilities

• Develop monthly and yearly marketing plans aligned with IDdesign's brand and objectives.
• Coordinate online and offline marketing activities to boost brand awareness and showroom footfall.
• Manage e-commerce site merchandising, content, pricing, and stock updates with internal and external teams.
• Lead collaboration with external marketing agency on briefs, campaigns, and social content calendars.
• Plan campaigns for Ramadan, Eid, Oman National Day and other retail occasions.

Skills

Marketing

Digital marketing

E-commerce

Brand management

Content briefs

Education

Bachelor's degree in Marketing or related

Tools

Meta Business Suite

Google Ads

Google Analytics

Job description

IDdesign Oman | Muscat, Sultanate of Oman

Drive Brand Growth, Digital Engagement & Retail Sales for a Premium International Furniture Brand

IDdesign Oman is seeking a talented, experienced, and commercially driven Marketing & E-Commerce Specialist to strengthen our brand presence, coordinate marketing activities, enhance our online shopping experience, and drive both online and showroom sales.

We are looking for a proactive marketing professional with a strong understanding of premium retail, digital marketing, e-commerce operations, brand communication, and promotional planning.

The ideal candidate should be capable of independently planning and coordinating marketing initiatives, working closely with our external marketing agency, and ensuring that all marketing activities contribute to brand visibility, customer engagement, and business growth.

Key Responsibilities

Marketing & E-Commerce Specialist

IDdesign Oman | Muscat, Sultanate of Oman

Drive Brand Growth, Digital Engagement & Retail Sales for a Premium International Furniture Brand

IDdesign Oman is seeking a talented, experienced, and commercially driven Marketing & E-Commerce Specialist to strengthen our brand presence, coordinate marketing activities, enhance our online shopping experience, and drive both online and showroom sales.

We are looking for a proactive marketing professional with a strong understanding of premium retail, digital marketing, e-commerce operations, brand communication, and promotional planning.

The ideal candidate should be capable of independently planning and coordinating marketing initiatives, working closely with our external marketing agency, and ensuring that all marketing activities contribute to brand visibility, customer engagement, and business growth.

1. Marketing Strategy & Brand Development

• Develop and implement monthly and annual marketing plans aligned with IDdesign's brand positioning and business objectives.
• Plan and coordinate online and offline marketing activities to increase brand awareness, customer engagement, showroom footfall, and sales.
• Work closely with management to identify marketing opportunities, promotional strategies, and customer acquisition initiatives.
• Ensure consistency in brand identity, messaging, and visual presentation across all marketing channels.
• Monitor competitors, market trends, customer preferences, and developments within the premium furniture and home interiors industry.

2. E-Commerce Website Management & Coordination

• Oversee the day-to-day merchandising, content accuracy, and commercial performance of IDdesign's e-commerce website.
• Ensure all active products and new arrivals are accurately listed on the website with updated images, descriptions, specifications, pricing, and availability.
• Coordinate with the showroom, inventory, and external website management teams to maintain accurate product listings and stock availability.
• Regularly review product categories, collections, promotional banners, and website presentation to ensure a premium online shopping experience.
• Coordinate website updates, product launches, seasonal collections, and promotional campaigns with the external agency.
• Monitor website enquiries, online orders, customer experience, and sales performance.
• Identify opportunities to improve website traffic, product visibility, customer conversion, and online revenue.

3. External Marketing Agency Coordination

• Act as the primary point of contact between IDdesign and its external marketing agency.
• Prepare and communicate monthly marketing briefs, campaign requirements, product priorities, and promotional objectives.
• Coordinate the preparation and execution of monthly social media content calendars across Instagram, Facebook, and other relevant platforms.
• Plan and coordinate monthly product photography, lifestyle shoots, video production, and reels with the agency.
• Ensure timely availability of products, showroom arrangements, styling requirements, and other resources needed for content shoots.
• Review and coordinate approvals for creative content, advertisements, social media posts, videos, and promotional materials before publication.
• Monitor agency deliverables, campaign timelines, content quality, and adherence to brand guidelines.
• Coordinate with the agency to optimise digital advertising campaigns, social media engagement, lead generation, and website performance.

4. Marketing Campaigns, Sales Promotions & Events

• Plan and execute monthly promotional calendars, seasonal sales campaigns, new collection launches, and special marketing initiatives.
• Develop marketing campaigns around Ramadan, Eid, Oman National Day, and other relevant retail occasions.
• Coordinate promotional offers, pricing communication, campaign materials, and implementation with the sales and management teams.
• Plan and coordinate in-store promotions, showroom events, customer engagement activities, and product launches.
• Manage offline marketing initiatives, including mall advertising, outdoor promotions, print advertisements, signage, and other brand visibility activities.
• Identify and coordinate collaborations with influencers, interior designers, architects, property developers, and other potential business partners.
• Ensure all campaigns are implemented on schedule and consistently across online and offline channels.

5. Digital Marketing, Lead Generation & Sales Support

• Work with the external agency to plan targeted digital advertising campaigns through Meta, Google, and other relevant platforms.
• Develop initiatives to generate qualified customer enquiries, online orders, and showroom visits.
• Coordinate with the showroom sales team to promote priority collections, new arrivals, best-selling products, and special offers.
• Support customer engagement initiatives through WhatsApp marketing, email campaigns, customer databases, and CRM activities.
• Monitor enquiries generated through social media, digital advertisements, and the website, ensuring effective follow-up by the relevant teams.
• Identify opportunities to improve customer acquisition, conversion rates, repeat purchases, and overall sales performance.

6. Marketing Performance & Reporting

• Prepare monthly marketing plans, promotional calendars, and proposed campaign budgets for management approval.
• Monitor marketing agency performance, campaign execution, and achievement of agreed objectives.
• Review social media engagement, website traffic, online enquiries, lead generation, showroom visits, and sales conversions.
• Track marketing expenditure and evaluate campaign effectiveness and return on investment.
• Prepare monthly marketing performance reports with recommendations for improvement.
• Continuously identify opportunities to strengthen IDdesign's market presence and increase online and offline revenue.

Candidate Requirements

• Bachelor's degree in Marketing, Digital Marketing, Business Administration, Communications, E-Commerce, or a related discipline.
• Minimum 4-6 years of relevant experience in marketing, digital marketing, e-commerce, or retail brand management.
• Previous experience in premium furniture, home décor, luxury retail, lifestyle brands, or related industries is highly preferred.
• Proven experience in marketing planning, promotional campaigns, brand management, and coordination with external marketing agencies.
• Good understanding of e-commerce website operations, product listings, online merchandising, and digital sales processes.
• Working knowledge of Meta Business Suite, Meta Ads Manager, Google Ads, Google Analytics, and social media marketing.
• Ability to develop content briefs, coordinate photoshoots, review creative materials, and manage monthly marketing calendars.
• Strong understanding of online and offline retail marketing, customer engagement, and lead generation.
• Excellent communication, organisational, coordination, and project management skills.
• Strong commercial awareness with the ability to connect marketing activities to sales performance.
• Excellent written and spoken English; Arabic proficiency is highly preferred.
• Familiarity with the Oman/GCC retail market and consumer behaviour is an advantage.
• Ability to work independently, manage multiple activities, coordinate external partners, and meet deadlines.

Experience working with external marketing agencies and managing e-commerce activities will be a significant advantage.

What We Offer

• Opportunity to manage and coordinate marketing activities for an established international premium furniture brand.
• A key role in developing IDdesign's e-commerce business and expanding its market presence.
• Opportunity to lead creative marketing initiatives and collaborate with professional marketing agencies.
• Competitive salary package based on qualifications and experience.
• Performance-based incentives.
• Professional and collaborative working environment.
• Career development opportunities.

Position Details

Job Title: Marketing & E-Commerce Specialist

Location: Muscat, Sultanate of Oman

Employment Type: Full-time

Experience: Minimum 4-6 years