Luxury Resort Concierge — Create Guest Experiences

BrightMark GmbH; Dhofar; On-site; OMR 5,000 - 6,000; Full time

Benefits offered by this job

Accommodation provided

Luxurious resort environment

Training and development opportunities

Job summary

BrightMark GmbH invites applications for a Concierge at a 5-star resort in Salalah. You will greet guests, tailor itineraries, book restaurants and tours, and coordinate with departments to ensure flawless stays.

Ideal candidates have hospitality experience, outstanding communication skills, knowledge of local attractions, and the ability to multitask under pressure in a luxury setting. Accommodation is provided along with ongoing training.

Qualifications

• Previous experience as a Concierge or in a similar guest-facing role.
• Excellent communication and customer service skills.
• Knowledge of local attractions and amenities.
• Fluent in English; knowledge of other languages is a plus.
• Ability to multitask and work under pressure.

Responsibilities

• Greet guests upon arrival and assist with check-in process.
• Create customized itineraries based on guest preferences.
• Make restaurant reservations, book tours/activities, arrange transportation.
• Handle guest inquiries and complaints promptly and professionally.
• Maintain knowledge of current events and activities in the area.
• Collaborate with other departments to ensure guest satisfaction.
• Maintain cleanliness and organization of concierge desk area.

Skills

Customer service

Communication

Multitasking

English language

Local knowledge

Job description

BrightMark GmbH invites applications for a Concierge at a 5-star resort in Salalah. You will greet guests, tailor itineraries, book restaurants and tours, and coordinate with departments to ensure flawless stays.

Ideal candidates have hospitality experience, outstanding communication skills, knowledge of local attractions, and the ability to multitask under pressure in a luxury setting. Accommodation is provided along with ongoing training.