Luxury Lobby Lounge Team Leader | Visa & Accommodation

Career Land Center, LLC; Muscat; On-site; OMR 10,000 - 15,000; Full time

Benefits offered by this job

Accommodation

Transportation

Duty meals

Paid holidays

Medical insurance

Standard local benefits

Job summary

Career Land Center, LLC is seeking an experienced Team Leader – Lobby Lounge for a 5-star luxury hotel. You will oversee daily operations, ensure refined service, and mentor the service team to deliver seamless guest experiences.

The ideal candidate brings 2–4 years of F&B service experience, at least 1 year in supervision, and a proven track record in luxury hospitality. Fluency in English and flexibility for rotating shifts are required.

Qualifications

• Minimum 2–4 years of Food & Beverage service experience, with at least 1 year in a supervisory role.
• Prior luxury hotel environment experience is strongly preferred.
• Experience in lobby lounge, café, afternoon tea, or all-day dining operations is an advantage.
• Strong knowledge of luxury service standards, sequence of service, and guest engagement.
• Excellent communication, leadership, and interpersonal skills.
• Fluent in English; additional languages are an advantage.
• Flexible to work rotating shifts, weekends, and holidays.

Responsibilities

• Support the daily operations of the Lobby Lounge, ensuring smooth service flow and consistent luxury service standards.
• Supervise, guide, and motivate the service team during shifts.
• Ensure guests are warmly welcomed, seated, and attended to in a professional and timely manner.
• Monitor table setup, cleanliness, ambience, menu presentation, and overall lounge readiness.
• Ensure accurate order-taking, proper service sequence, and elegant food and beverage presentation.
• Handle guest requests, feedback, and minor complaints professionally and promptly.
• Assist with staff briefings, duty allocation, grooming checks, and on-the-job training.
• Coordinate closely with the kitchen, bar, stewarding, housekeeping, and front office teams.
• Support upselling initiatives and promote lounge offerings, including beverages, afternoon tea, desserts, and light meals.
• Monitor stock levels, operating supplies, equipment, breakage, and wastage.
• Ensure compliance with hygiene, food safety, health, safety, and hotel operating standards.
• Assist the Outlet Manager or Assistant Outlet Manager with reports, schedules, and operational follow-up.
• Step in to lead the shift in the absence of senior outlet management

Skills

Leadership

Guest service

Communication

Flexibility

Attention to detail

Tools

POS systems

Job description

Career Land Center, LLC is seeking an experienced Team Leader – Lobby Lounge for a 5-star luxury hotel. You will oversee daily operations, ensure refined service, and mentor the service team to deliver seamless guest experiences.

The ideal candidate brings 2–4 years of F&B service experience, at least 1 year in supervision, and a proven track record in luxury hospitality. Fluency in English and flexibility for rotating shifts are required.