Lead Functional Consultant - Edtech Student Information System

OSOS; Muscat; On-site; OMR 25,000 - 35,000; Full time

Job summary

OSOS is seeking a Lead or Senior Functional Consultant for their Student Information System (SIS) team in Muscat. The role involves overseeing SIS implementations, engaging with stakeholders, and mentoring junior consultants.

The ideal candidate will have over 7 years of SIS experience, proven leadership capabilities, and familiarity with various acquisition models. The position offers opportunities for professional growth and impactful contributions to global education solutions.

Qualifications

• 7+ years of hands-on experience in SIS implementation or consulting.
• At least 2 years in a lead or senior consultant role overseeing SIS projects.
• Successful completion of 3–5 full end-to-end SIS implementation lifecycles.

Responsibilities

• Lead SIS demonstrations and requirements gathering sessions.
• Translate business needs into functional designs.
• Oversee the implementation of core SIS modules.
• Manage the full project lifecycle.
• Develop high-quality documentation.

Skills

Project management

Stakeholder communication

Analytical thinking

Leadership

Mentoring

Education

Bachelor of Computer Science/Software Engineering/IT

Business Analysis Certification (CBAP)

SIS/Edtech specific certifications

Job description

Lead or Senior Functional Consultant – Student Information System (SIS)

In this role, you will lead the consulting and implementation of Student Information Systems for OSOS's valued customers worldwide, tailored to their operational and business needs. The Lead Functional Consultant will manage end-to-end Student Information System implementations, including requirements gathering, system configuration and customization, data migration, user training, testing, go‑live support, and post‑implementation assistance. You will also collaborate with the presales and support teams and work closely with the Product Owner to identify enhancement and optimization opportunities within the Student Information System. Additionally, you will mentor junior consultants and provide thought leadership in the SIS domain.

Key Responsibilities

• Lead SIS demonstrations, discovery workshops, and requirements gathering sessions with stakeholders.
• Translate business needs into functional designs, user stories, and solution specifications aligned with best practices.
• Oversee the implementation of core SIS modules, including:
• Admissions
• Grades & Assessments
• Timetabling
• Student Support Services
• Reporting & Analytics

End-to-End Project Management

• Manage the full project lifecycle, including:
• Integration with external systems
• Testing (SIT/UAT)
• User training and onboarding
• Go‑live and post‑implementation support (hypercare)
• Ensure successful delivery within scope, timeline, and quality standards

Adoption, Performance & Continuous Improvement

• Drive user adoption and change management initiatives
• Monitor system performance and identify areas for optimization and enhancement
• Continuously improve processes to ensure the SIS evolves with business needs
• Mentor and guide junior functional consultants, building capability and ensuring delivery excellence
• Collaborate closely with:
• Presales (solutioning and demos)
• Product teams (roadmap and enhancements)
• Technical teams (integration and customization)
• Support teams (post‑go‑live stability)

Documentation & Stakeholder Communication

• Develop high‑quality documentation, including:
• Business process maps
• Functional specifications
• User stories and acceptance criteria
• Present insights, solutions, and recommendations to stakeholders at all organizational levels

Mobility

• Travel as required to support project delivery, client engagement, and workshops

Domain Knowledge & Expertise

• Strong understanding of Student Information System (SIS) workflows, academic operations, and regulatory frameworks
• In‑depth experience in:
• Enrollment lifecycle
• Grading & assessments
• Scheduling & timetabling
• Attendance tracking and reporting
• Familiarity with SIS deployment models:
• SaaS
• Cloud‑based
• Knowledge of integrations with enterprise systems such as:
• Learning Management Systems (LMS)
• Finance systems
• HR systems
• Understanding of best practices in:
• Customization within SIS environments

AI Awareness & Digital Enablement

• Stay informed on emerging AI technologies and their impact on enterprise and SIS solutions
• Identify opportunities to enhance processes through AI‑driven tools and automation
• Leverage AI to improve:
• Productivity
• Process optimization
• Decision‑making
• Ensure responsible, ethical, and compliant use of AI across business processes
• Participate in AI training initiatives and contribute to organizational AI capability development
• Collaborate cross‑functionally to embed AI insights into solution design and delivery

Core Competencies (Soft Skills)

• Excellent communication and presentation skills with strong stakeholder engagement capability
• Proven leadership and mentoring skills
• Strong analytical thinking and problem‑solving ability
• Proficiency in business process modeling (BPMN, Use Cases, flow diagrams)
• Ability to manage expectations, negotiate, and drive alignment across teams
• Detail‑oriented with strong documentation and requirements management skills

Experience

• 7+ years of hands‑on experience in Student Information System (SIS) implementation or consulting.
• At least 2 years of experience in a lead or senior consultant role overseeing SIS projects.
• Successful completion of 3–5 full end‑to‑end SIS implementation lifecycles.

Exposure to ERP‑integrated student information solutions and cross‑module functionality.

Education & Certifications

• Bachelor of Computer Science/ Software Eng. / IT
• Business Analysis Certification (CBAP) is a plus.
• SIS/Edtech specific certifications are a plus.