Hostess

Sheraton; Muscat; On-site; OMR 2,400 - 4,800; Full time

Job summary

Sheraton is seeking a friendly server to welcome guests, seat parties, and ensure a smooth dining experience. You will guide guests to tables, present menus, and maintain clean, orderly work areas while adhering to safety and hygiene standards.

A professional appearance and teamwork are essential as you support colleagues across shifts. Responsibilities include greeting guests, managing seating efficiency, and upholding Marriott’s guest service standards in a fast-paced hotel dining environment.

Qualifications

• Greet guests and provide immediate friendly service.
• Assist guests with seating and menus.
• Maintain clean and organized dining areas throughout shift.
• Follow safety and hygiene policies in all duties.

Responsibilities

• Greet guests and determine party size.
• Seat guests at appropriate tables and arrange settings.
• Monitor dining room for service, safety, and guest wellbeing.
• Maintain cleanliness and organization of work areas.
• Comply with policies and report accidents or unsafe conditions.
• Uphold uniform standards and professional appearance.

Skills

Guest service

Communication

Teamwork

Professionalism

Education

High school diploma or GED

Job description

POSITION SUMMARY

Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gatherand connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliverameaningful guest experience, we encourage you to exploreyour next career opportunitywith Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you.