Head of IT Operations & DevOps (Fintech Production)
Coorbiz
14 days+
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Benefits offered by this job
Job summary
Coorbiz in Oman is seeking a seasoned IT Operations Manager to oversee production environments and IT service delivery. This senior leadership role requires strong expertise in building high-performing teams and implementing operational frameworks to support client growth. Applicants should have significant experience in digital banking and fintech, with proven skills in managing L1, L2, and L3 support tiers. The role offers a competitive salary, performance bonuses, and strong benefits including health insurance and a retirement plan.
Qualifications
- 10+ years of experience in IT operations and support.
- 5+ years in a leadership or management role.
- Proven track record in digital banking or fintech.
Responsibilities
- Lead entire production support function across L1, L2, and L3 tiers.
- Design ITIL-aligned processes for incident management.
- Act as senior operations representative in client engagements.
Skills
Leadership skills
Communication skills
Problem-solving abilities
DevOps practices
Monitoring tools expertise
Education
Bachelor’s or Master’s degree in Computer Science or related field
Tools
Splunk
Grafana
Prometheus
OpenShift
Kubernetes
Job description
Coorbiz in Oman is seeking a seasoned IT Operations Manager to oversee production environments and IT service delivery. This senior leadership role requires strong expertise in building high-performing teams and implementing operational frameworks to support client growth. Applicants should have significant experience in digital banking and fintech, with proven skills in managing L1, L2, and L3 support tiers. The role offers a competitive salary, performance bonuses, and strong benefits including health insurance and a retirement plan.
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