Guest-Focused Room Service Associate

Kempinski Hotels SA; As Sudiyah; On-site; OMR 6,900 - 10,000; Full time

Job summary

Kempinski Hotels SA is recruiting for a Room Service Waiter/Waitress in Saudi Arabia. The role involves delivering high-quality room service and guest interaction in the hotel’s outlets, with emphasis on upselling and exceptional service standards.

Responsibilities include attending trainings, maintaining cleanliness, and operating the in-house POS system to ensure accurate orders and payments. A courteous, professional demeanor is essential.

Responsibilities

• Provide courteous, professional room service to guests in the outlet.
• Upsell menu items to maximize guest satisfaction and revenue.
• Operate the POS system accurately and handle guest payments.
• Maintain cleanliness and hygiene per Kempinski standards.
• Attend departmental trainings and team briefings.

Job description

Kempinski Hotels SA is recruiting for a Room Service Waiter/Waitress in Saudi Arabia. The role involves delivering high-quality room service and guest interaction in the hotel’s outlets, with emphasis on upselling and exceptional service standards.

Responsibilities include attending trainings, maintaining cleanliness, and operating the in-house POS system to ensure accurate orders and payments. A courteous, professional demeanor is essential.