Field Service Representative (Saudi Arabia)

TCOM, L.P.; As Sudiyah; On-site; OMR 46,000 - 62,000; Full time

Job summary

TCOM, L.P. seeks an experienced Field Service Representative to lead mechanical, electrical, aerostat and IT tasks across site operations in support of aerostat systems.

The role requires hands-on expertise, the ability to direct junior technicians, and independent problem solving in a high-stakes environment. Applicants must possess an active DoD Secret Clearance, and have extensive experience with diverse maintenance tasks, field testing, and the ability to work as part of the critical

Qualifications

• Bachelor's degree in a related discipline or equivalent; military training or civilian education accepted.

Responsibilities

• Lead mechanical, electrical/electronic, aerostat, or IT FSR tasks directing other FSRs and technicians.
• Direct the efforts of other FSRs as assigned.
• Perform maintenance on aerostat structures, hydraulic systems, fiber optics, avionics and electrical components.
• Maintain and troubleshoot ground systems: generators, communications, weather systems.
• Assist in aircraft flight crew duties: pre/post-flight inspections, weather observation, helium topping, tether inspections.

Education

Bachelor's degree in a related discipline

Job description

Working Procedure:
The following are the usual major job duties but this job description does not preclude the performance of others, duties by the incumbent, nor the question being raised on the proper rate of pay for the assignment.

Education Requirement:

Bachelor's degree in a related discipline or equivalent military training in a related discipline or equivalent civilian education required

Experience Required:

Requires a minimum of eight years of hands-on experience in functional tasks either on an aerostat system or a related industry/military equivalent.

Additional formal training. Cross functional skills. Recognized subject matter expert (SME) on several systems. Ability to act independently. Lead lower classified technicians of any skill set.

Must possess an active DoD Secret Clearance.

• Perform the role of lead mechanical, electrical/electronic, aerostat, or IT FSR to direct other FSRs and technicians in the performance of selected operation and maintenance tasks
• Direct the efforts of other FSRs as assigned
• Proficient at a wide range of technician tasks to include using standard mechanical and electrical hand tools, mechanical disassembly/assembly, wiring, soldering, operating standard and unique test equipment, repairing aerostat fabric and handling high-pressure gases
• Maintain, troubleshoot and repair mechanical structures, aerostat structures, hydraulic systems, fiber optic components, avionics and electrical components
• Maintain, troubleshoot and repair ground systems such as generators, communication, and weather systems
• Perform as a senior member of the aerostat flight crew for the purpose of aerostat line handling; pre-and post-flight inspection; weather observation; helium toppings; snubbing; inflations/ deflations; tether inspections, proficiency in all emergency procedures for both moored and airborne flight aerostat operations
• Perform both corrective and preventive maintenance on structural, hydraulic, electrical/electronic, aerostat, or IT equipment
• Responsible for identifying field operational problems and developing solutions
• Operate all standard, and special test and support equipment including any calibration and repair activities that can be performed at the site level
• Conduct field tests; analyze test data and submit appropriate test reports
• Install approved engineering change proposals, modifications, and upgrades
• Assist in accident investigations
• Perform as a member of the Critical Response Team as directed
• Perform site surveys, emplacement, and displacement activities
• Read understand and apply information and instructions obtained from operational, technical and vendor manuals
• Research, prepare and submit written reports and field correspondence addressing all technical, operational and maintenance aspects of the electrical/electronic, mechanical, aerostat, or IT area for which they are responsible
• Provide troubleshooting direction to the sites either telephonically, via email, or at the location
• Provide training to personnel as required
• Ensure all failed hardware is properly documented and sent for repair or disposed of and re-ordered
• Ensure safety and security procedures are practiced in all phases of aerostat operation and maintenance
• Perform other duties and responsibilities as assigned