F&B Service One Agent | Saudi National Talent

Dubai Holding; As Sudiyah; On-site; Full time

Benefits offered by this job

Supportive and inclusive work environment

Access to Learning & Development programmes

Opportunities for internal mobility

Colleague discounts on food and drink

Health care and insurance benefits

Job summary

A global hospitality leader is seeking a Service One Agent for Jumeirah The Red Sea. Responsibilities include handling guest communications, managing emergencies, and ensuring guest satisfaction. The ideal candidate will have a high school diploma, experience in a 5-star hotel, and cultural sensitivity. The benefits package includes career development opportunities, colleague discounts, and competitive salary. Join us to thrive in a supportive environment.

Qualifications

• 1-2 years of experience in a 5-star hotel.
• Experience of working in an international capacity.

Responsibilities

• Answer all calls promptly and professionally.
• Handle all incoming and outgoing communications.
• Manage all emergencies and escalate issues.
• Ensure smooth shift handovers and maintain records.
• Update information boards and email reports.

Skills

Customer Service

Communication skills

Cultural awareness

Education

Highschool diploma or Secondary education

Diploma/Degree in Hospitality Industry (desirable)

Job description

A global hospitality leader is seeking a Service One Agent for Jumeirah The Red Sea. Responsibilities include handling guest communications, managing emergencies, and ensuring guest satisfaction. The ideal candidate will have a high school diploma, experience in a 5-star hotel, and cultural sensitivity. The benefits package includes career development opportunities, colleague discounts, and competitive salary. Join us to thrive in a supportive environment.