E-Commerce Ops & Customer Experience Specialist

Al Futtaim Private Company LLC; As Sudiyah; On-site; OMR 25,000 - 40,000; Full time

Job summary

Uae Job Alert is looking for an E-Commerce Specialist based in Al Buraymi, Oman. In this role, you will manage online shopping operations and ensure customer satisfaction through timely order processing, email, and efficient returns.

The ideal candidate has a Bachelor’s degree in Business or E-Commerce and 1-3 years of experience in relevant fields. Strong organizational skills and a customer-focused mindset are essential for success in this position.

Qualifications

• 1-3 years of experience in e-commerce, logistics, or customer service roles.
• Proficient understanding of e-commerce platforms and processes.

Responsibilities

• Ensure smooth online shopping operations and order fulfillment.
• Collaborate with customer service for effective communication with customers.
• Maintain accurate product listings and oversee returns and refunds.

Skills

E-commerce platforms knowledge

Logistics and order fulfillment workflows

Strong organizational skills

Excellent communication

Detail-oriented

Education

Bachelor's degree in Business or E-Commerce

Job description

Uae Job Alert is looking for an E-Commerce Specialist based in Al Buraymi, Oman. In this role, you will manage online shopping operations and ensure customer satisfaction through timely order processing, email, and efficient returns.

The ideal candidate has a Bachelor’s degree in Business or E-Commerce and 1-3 years of experience in relevant fields. Strong organizational skills and a customer-focused mindset are essential for success in this position.