Digital Commerce & Strategy Lead

Kempinski Hotels; Muscat; On-site; OMR 9,000 - 15,000; Full time

Job summary

Kempinski Hotels in Oman – Muscat is seeking a Web & Electronic Distribution professional to elevate the brand’s online presence. Responsibilities include content accuracy across brand and third-party portals, KPI-driven analysis, and collaboration with Revenue and Marketing teams to reach online sales goals.

The role requires at least 2 years in web distribution, CMS experience, and a track record of increasing website traffic.

Qualifications

• Minimum 2 years experience in Web & electronic Distribution.
• Proven track record of increasing hotel website traffic.
• Experience with CMS and multilingual content management.
• Experience creating and analyzing web reports.
• Strong MS Office skills: Word, Excel, PowerPoint.

Responsibilities

• Ensure accuracy of property content and presentation on brand and GK/third-party portals.
• Report, analyze and act on Kempinski website statistics using KPIs.
• Assist in achieving targeted website sales and distribution goals.
• Maintain brand consistency across social and digital channels.
• Keep website content up to date in all available languages per CMS guidelines.
• Update mobile site (m.kempinski.com) as required.
• Monitor rate parity across channels in collaboration with Revenue team.
• Coordinate with corporate for website enhancements and functionality upgrades.
• Review and maintain rate/room descriptions in OWS with Revenue.
• Support content delivery with PR, F&B, Marketing and Sales.
• Create and implement promotional content for offers and packages.
• Publish Local Experiences on gha.com.
• Improve hotel website SEO with relevant keywords and meta descriptions.
• Analyze website performance and bookings reports from web analytics tools and Opera PMS.
• Provide monthly KPI reports to hotel management and regional/corporate offices.
• Participate in mandatory corporate web trainings and brief heads of department when needed.

Skills

Content Management System

Web & electronic Distribution

Website traffic growth

Web reports

MS Office

Job description

Kempinski Hotels in Oman – Muscat is seeking a Web & Electronic Distribution professional to elevate the brand’s online presence. Responsibilities include content accuracy across brand and third-party portals, KPI-driven analysis, and collaboration with Revenue and Marketing teams to reach online sales goals.

The role requires at least 2 years in web distribution, CMS experience, and a track record of increasing website traffic.